Aram Petrosyan
Senior Delivery Manager @ Whiteshield
About
Lean/Agile Consultant & Senior Program Manager with over 14+ years of program/project management and team leading experience in IT industry having a long track record of ensuring software programs & projects are delivered to the highest quality, within budget by effectively organizing, managing value streams with an excessive focus on Lean-thinking, Systems-thinking and Theory of Constraints (ToC) to achieve Flow of value through entire organization. Qualification & Experience: - Program/Project Governance - Lean/Agile PMO - Enterprise Flow Design & Management - Agile Organizational Design - Flight Levels Design & Architecture - Value stream mapping & Analysis - Technical & Technological Agility - Scaling solutions: Enterprise Kanban, DA Flex, SAFe, LeSS - Critical Chain Management - Continuous Integration, delivery, deployment - CMMI, KMM, TameFlow
United Arab Emirates
Dubai
Information Technology & Services
Strategic Planning, Project Management, Project Planning, Web Development, Agile & Waterfall Methodologies, Agile Project Management, Kanban, Scrum, Server Administration, Technical Support, Web Design, System Administration, Continuous Integration, Business Strategy, Market Research, Analytical Skills, Risk Management, SEO, Process Management, Project Management Office (PMO)
Experience

Senior Delivery Manager
Dubai, United Arab Emirates
Duties, responsibilities: • Plan, execute, and close data transformation, AI, and visualization projects • Coordinate cross-functional teams, including data science, data engineering, AI engineers, and Power BI developers • Oversee data gathering and processing (both structured and unstructured) • Manage the development and deployment of AI models for data analysis • Supervise project result visualization using Power BI and other tools • Utilize Jira and Azure tech stack for project governance • Identify and mitigate project risks and issues • Regularly communicate project progress to stakeholders • Efficiently manage resource allocation • Ensure the quality of project deliverables through quality control measures and reviews

Agile Delivery Lead
California, United States
Duties, responsibilities: • Leading change in a complex environment (probe, sense, respond) • Building Flow Ecosystem through flow-based evolutionary change • Applying Systems Thinking bottom-up and top-down • Flight Levels Design & Architecture (work systems topology, levels, items, routes) • Introducing & applying technological & technical practices (CI/CD, Built-in QC/QA, Automation, Release Management) to enable business agility • Creating focus within the company by establishing mechanics to gradually reduce WIP on all flight levels (top-down from Strategy to low-level work items) • Establishing essential reflection mechanisms (agile interactions) to incorporate KAIZEN on all flight levels • Orchestrating OKRs, initiatives, epics, work Items to capture essential data from information radiators for further measurement and data-informed decision making

Senior Program Manager
Abu Dhabi Emirate, United Arab Emirates
• Nurturing various cross-functional, platform, shared-service teams to high performance from "Forming" to "Performing" by incorporating mental models aligned with company culture and vision • Tying strategic objectives to measurable outcomes, Portfolio/Program board setup • Bringing full visibility and measurability by linking organizations “Flight Levels” (Vision, Mission, OKRs, Programs/Projects/Initiatives, Epics, Features, Stories, Sub-Tasks) • Data-driven Flow Governance & Management (Flow review sessions, Blocker clustering, Operations & Risk review, Organizational Strategy review, etc.) • Enabling data-informed decision-making from Team to Enterprise Portfolio level • Preparing Program/Project level LIVE reporting focused on tactical outcomes • Preparing C-level LIVE reporting focused on strategic outcomes • Managing and engaging various multi-cultural stakeholders • Managing new initiatives from Idea to cash collection (CCC)

Technical Project Manager
Abu Dhabi, United Arab Emirates
Duties, responsibilities: • Nurturing various cross-functional, platform, shared-service teams to high performance from "Forming" to "Performing" by incorporating mental models aligned with company culture and vision. • Tying strategic objectives to measurable outcomes, Portfolio/Program flow enablement • Bringing full visibility and measurability by linking organizations “Flight Levels” (Vision, Mission, OKRs, Programs/Projects/Initiatives, Epics, Features, Stories, Sub-Tasks). • Data-driven Flow Governance & Management (Flow review sessions, Blocker clustering, Operations & Risk review, Organizational Strategy review, etc.) • Enabling data-informed decision-making from Team to Enterprise Portfolio level. • Preparing Program/Project level LIVE reporting focused on tactical outcomes. • Preparing C-level LIVE reporting focused on strategic outcomes. • Managing and engaging various multi-cultural stakeholders. • Managing new initiatives from Idea to cash collection (CCC). • Conducting Lean/Agile leadership training & "Systems Thinking"/STATIK Workshops.

Lean-Agile Consultant
Abu Dhabi, United Arab Emirates
Duties, responsibilities: • Build strong relationships and channels of communication with team members. • Support the team in building a trusting and respectful environment where issues can be discussed openly and in a calm and friendly way. • Facilitate all reporting on scrum health and help to identify key learnings and areas of improvement. • Help the team in becoming self-organized and support them in aligning to the 12 principles of agile. • Help the team to incorporate Continuous Integration, Continuous delivery, TDD, BDD, Pair Programming and other Agile engineering practices. • Manage dependencies and mitigate them and support team to accomplish sprint goal. • Educate the client and partners on how to achieve excellence in the field of digital transformation and applied technologies through the use of Scrum.

Senior Program Manager
Yerevan, Armenia
Duties, responsibilities: • Manage and use resources across the various projects in the program. • Manage stakeholders who are involved in the projects in the program. • Make sure deliverables are aligned across the projects in the program. • Developing an evaluation method to assess program strengths and identify areas for improvement. • Responsible for daily management through the life cycle of the program. • Define the program controls, that is the processes, procedures, reporting, etc., to manage the program. • Plan the overall program and monitor progress to make sure that milestones are being met across the various projects.

Technical Project Manager
Komitas avenue 54v 5th floor, 0051 Yerevan, Armenia
Duties, responsibilities: • Adapt to Service Delivery Manager, XP Coach, Scrum Master roles based on project-specific Lean/Agile method/framework. • Leverage servant leadership role empowering team members to demonstrate situational leadership and self-organize. • Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team in JIT (just in time) manner. • Work with Product Directors and Managers to define the roadmap for any given product and translate this into themes/epics/user stories. • Forecasting and demand analysis based on historical data. • Develop a schedule for releases that effectively allocates the resources to the activities. • Conduct Scrum Ceremonies. • Maintain and prioritize Product Backlog. • Create PBI's based on technical and business requirements. • Solve daily impediments raised during project execution. • Conduct daily or weekly calls as needed. • Assign resources, track progress in tracking tools (JIRA, TFS, etc.). • Edit and maintain Team capacity. • Monitor Burndown and Velocity Charts. • Monitor and Control Lead and Cycle time reducing waiting time (queue). • Team building activities (facilitate, coach and mentor). • Query, chart, report generation. • Code quality standards implementation, SonarQube set up, etc. • Making CI/CD happen using Jenkins, Docker, etc.

IT Project Management Lecturer
Yerevan, Armenia
IT Project Management training with 2 main modules: - Traditional (Waterfall) methodology, PMBOK and PMI standards - Agile methodology (Scrum, XP, Kanban) - Hybrid methods (Blended Agile) Key Achievements: • Over 200 students (graduates) • 35% success rate finding IT PM/Scrum Master job in Armenian market (3 months after training completion)

Director of Web Operations
Yerevan, Armenia
• Work with web content subcommittees and/or volunteers to ensure consistent and relevant content as it pertains to PMI Armenia Chapter. • Form and manage subcommittees as needed to support PMI Armenia Chapter website management and social media content. • Job board administration. • Coordinate deployment of new menu options, pages, sections and content with the PMI Armenia Chapter leaders. • Work with Director of Marketing to deploy sponsor icons/banners/ advertising on PMI Armenia Chapter website. • Conduct periodic review of website content accuracy and consistency. • Provide assistance to authorized members in updating website content. • Assist authorized members in performing website content updates (events, advertisements, job board, etc). • Research and respond to website issue reports. • Respond to questions regarding the website. • Assist Job Board Coordinator with monitoring job board postings (approving/disapproving). • Develop procedures and policies as needed in support of consistent and continued site management. • Train back up volunteers and distribute the work among them so that they can gain fluency with the new website. • Verification of new website functionality. • Participate in BOD meetings, time permitting. • Report on responsible areas. • Report on proposed functional and or content enhancements. • Report site statistics. • Establish and Maintain SLA. • 24-48 hours for providing answers to questions and updates to website content. • Respond to chapter emails, phone calls, etc within 48 hours.

IT Project Manager
Yerevan, Armenia
As our company has strong matrix structure most of the power and authority lie with the project manager. Duties, responsibilities: • Develop Project Charter and Project Management Plan • Collect Requirements and Define Scope • Create WBS and RBS • Determine Budget • Develop and control Schedule • Perform Quality Assurance • Acquire, Develop. Manage Project Team • Perform Qualitative and Quantitative risk analysis • Conduct Procurements • Manage Stakeholders Engagement • Monitor and Control All project Phases and Processes • Document lessons learned

Technical Support Engineer
Yerevan, Armenia
Duties, responsibilities: • Monitor and maintain Hostbill tickets . • Configure server security. • Solve technical and applications issues. • Online technical support. • DNS Management • Plan and undertake scheduled maintenance upgrades.

Frontend Developer
Yerevan, Armenia
Duties, responsibilities: • Create user-friendly web pages using markup languages like HTML • Work with Joomla, Wordpress, and Drupal to integrate HTML & CSS markup • Create quality mockups and prototypes using InVIsion, Zeplin, MarvelApp • Maintaining and improving website • Optimizing applications for maximum speed (PageSpeed Insights) • Create custom Joomla modules and components
Aram Petrosyan's Contact Information
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