Aqsa Durrani

→ Lead the People & Culture function for a growing software development company with 70+ employees, driving talent acquisition, employee engagement, and organizational growth. → Manage end-to-end recruitment for technical and non-technical roles, including Software Engineers, QA Engineers, Project Managers, UI/UX Designers, and leadership positions. → Develop and implement AI-powered recruitment strategies using tools such as ChatGPT, Claude, DeepSeek, and automation platforms to improve hiring efficiency and candidate experience. → Build and maintain strong talent pipelines through LinkedIn, professional networks, referrals, and employer branding initiatives. → Partner with leadership teams to align workforce planning, hiring strategies, and people operations with business objectives. → Oversee employee lifecycle management, including onboarding, performance management, employee relations, engagement, and retention programs. → Design and implement HR policies, processes, and best practices that promote a high-performance and people-first culture. → Utilize HR analytics and recruitment metrics to monitor hiring performance, identify trends, and support data-driven decision-making. → Foster a collaborative workplace culture focused on employee development, motivation, productivity, and continuous learning.

• Lead the Human Resources function at Devsurge, a rapidly growing software house specializing in Software Development, Quality Assurance, Data Processing, and emerging technology solutions. • Develop and execute strategic HR initiatives aligned with organizational goals, ensuring sustainable business growth and workforce excellence. • Manage end-to-end talent acquisition processes, hiring top-tier technical and non-technical professionals across multiple departments and international markets. • Drive employee engagement, retention, and workplace culture programs that foster trust, collaboration, innovation, and high performance. • Partner with leadership teams to implement performance management frameworks, succession planning, and employee development initiatives. • Design, implement, and maintain HR policies, procedures, and compliance standards while ensuring a positive employee experience. • Handle employee relations and grievance management, promoting transparency, fairness, and effective conflict resolution across the organization. • Lead onboarding, probation, confirmation, and offboarding processes while ensuring seamless employee lifecycle management. • Strengthen employer branding and people excellence initiatives by creating an inclusive, employee-centric workplace that encourages growth, innovation, and continuous learning.

• Served as Technical Recruiter at Blackhole USA, a leading IT Development and Consulting company specializing in Blockchain, Smart Contracts, and emerging technologies. • Led end-to-end talent acquisition strategies, successfully hiring highly skilled Blockchain Developers, Software Engineers, QA Engineers, and IT professionals across global markets. • Spearheaded recruitment for Blockchain technologies, including Ethereum, Hyperledger Fabric, Solidity, Web3, Smart Contracts, DeFi, NFT platforms, and decentralized applications (dApps). • Partnered closely with technical leadership to identify, attract, and retain top blockchain and software engineering talent in a competitive market. • Managed the complete employee lifecycle, including recruitment, onboarding, employee engagement, performance management, and retention initiatives. • Developed and implemented HR policies, procedures, and people management frameworks to support business growth and operational excellence. • Handled employee relations, conflict resolution, and grievance management while fostering a transparent and positive workplace culture. • Strengthened employer branding and talent pipeline development through LinkedIn recruitment, networking, and strategic workforce planning. • Contributed to organizational growth by building high-performing technology teams and creating a culture centered on innovation, collaboration, and continuous learning.

Identifying top talent for Feasibility Assessment, Infrastructure and data Architecture, PoC, MVP Development, and Security Tokens.

Served as the Senior Technical Recruiter for a full-service digital agency with its own engineering powerhouse, where innovation meets exceptional talent. Driving recruitment initiatives for a robust engineering team specializing in cutting-edge technologies. Nurturing talent for Full-Stack Development, Software Engineering, and Systems Architecture. Collaborating on recruitment strategies for end-to-end digital solutions across various industries. Building dynamic teams for Web and mobile Development, UX/UI Design, and Digital Marketing.

Full-time Account Executive at SNGPL, focused on driving sales growth, building strong client relationships, and improving service delivery. Proven track record in meeting targets and enhancing customer satisfaction.

Experienced Accountant at Regent Traders. Skilled in financial reporting, tax preparation, and budget management. Proven track record of improving financial processes for efficiency and accuracy.

Skilled Customer Service Specialist at Abacus Consulting, focused on delivering top-notch support and problem-solving. Proven track record in improving client satisfaction and loyalty through effective communication and tailored solutions. Committed to excellence in full-time role.

MBA in HR Management from University of Central Punjab. Focused on practical HR strategies and leadership skills for modern business challenges.

Holding an MCom in Accounting and Finance from the University of Central Punjab, I possess solid expertise in financial strategies and accounting principles.