Aqilah Dhabitah

-Managed the full set of accounts for FIS Data Reference Sdn Bhd, including preparation of monthly board meeting reports. -Handled accounts payable for FIS Group, maintaining proper payment schedule, ensuring timely payment to vendor. -Managed accounts receivable for FIS Data Reference Sdn Bhd (Jul 2025-Present), and FIS Data Link Sdn Bhd (Jun 2024- Jun 2025), overseeing over 4,000 subscriber accounts, including aging analysis, billing, credit control, and reconciliations. -Prepared Sales and Service Tax (SST) calculations and supporting documentation for periodic SST submissions. -Actively involved in process automation by providing input, conducting UAT testing, and coordinating with vendors and the IT team. -Participated in the transition of the accounting system from MYOB to MERP, streamlining processes and ensuring compliance with e-invoicing requirements. -Handled daily payment verifications and petty cash maintenance. -Assisted senior staff with month-end and year-end closings, budgeting, and audit processes. -Addressed customer queries and resolved billing issues effectively via email and phone.

-Managed end-to-end contract activities from e-hakmilik lodgement to discharge of ownership in FIS system and Contract Management System (CMS), ensuring compliance with company procedures and policies. -Conducted thorough document verification and contract activation processes. -Handled various contract management duties, including overseeing Direct Debit applications, processing insurance and shipping correspondence, and maintaining accurate customer records within the system. -Ensured timely preparation and delivery of Welcome Pack to customers through the use of Robotic Process Automation (RPA) and collaborated with the RPA team to resolve any issues that may arise. -Managed stamping processes in close coordination with the Accounting team and the Inland Revenue Board (LHDN). -Worked closely with Crown Records Management for efficient document management and retrieval, ensuring compliance with document retention policies.

-Research support for clients in creating well-sourced and informative articles and content. -Other projects: Translation and voice recording projects for the development of a language learning application.

Short-term project focused on online research and data validation for the Malaysian market. Utilized the company’s machine learning technology to perform data reviews, identify errors, and manage deduplication processes.

Managed inventory and product displays while responding to customer inquiries and meeting their requests effectively.

Activities and Societies: -Member of Student Leaders Council -Vice President of Young Entrepreneurs Club