Apurv Kumar

Apurv Kumar

Patient Excellence Head - DGM Hospital Operations @ Paras Health

About

My primary focus and passion lie within Operations. Previously, I held the role of Chief Operations Officer at The Hosteller, a renowned backpacker hostel chain. In this capacity, I managed the daily operations of 800+ rooms spanning over 55 hostels & 25+ cafes across India, leading a team of 450+ dedicated staff. My responsibilities encompassed guest relations, review management, revenue optimization, expense control, human resources, infrastructure upkeep, training and development, event coordination, and effective liaison management. As an alumnus of the esteemed Oberoi Group of Hotels and Resorts, I graduated from their prestigious Hospitality Management Program STEP in 2018. Throughout my tenure at Oberoi, I cultivated my expertise across various facets of hospitality, including Front Office, Food and Beverage, Housekeeping, and Kitchen. Driven by my dedication to delivering exceptional hospitality and ensuring operational efficiency, I am committed to pursuing excellence within the industry. Let's connect and explore opportunities to collaborate, creating memorable guest experiences together.

Country

India

City

Gurugram

Industry

Hospital & Health Care

Skill

Technical Requirements, Sourcing, Screening, Convincing People, Travel Arrangements, Travel Sales, Business Analysis, Strategy Implementation, Relationship Building, Customer Relationship Management (CRM), Customer Acquisition, Stakeholder Relations, Skilled Multi-tasker, Service Standards, Legal Requirements, Complaint Management, Projecting, Performance Reviews, Job Satisfaction, Operational Compliance

Experience

Paras Health

Patient Excellence Head - DGM Hospital Operations

Paras Health

LinkedIn
2026-4 - Present · 6 mos

Gurugram

Paras Health

Unit Head - AGM Hospital Operations

Paras Health

LinkedIn
2024-11 - 2026-3 · 1 yr 5 mos

Gurugram

Hospitality Consultant

2024-3 - 2024-10 · 8 mos
The Hosteller

Chief Operations Officer

The Hosteller

LinkedIn
2023-10 - 2024-2 · 5 mos

Mumbai, Maharashtra, India

The Hosteller

Head Of Operations

The Hosteller

LinkedIn
2021-8 - 2023-10 · 2 yrs 3 mos

Mumbai, Maharashtra, India

The Hosteller

Operations Manager Himachal Pradesh & Goa

The Hosteller

LinkedIn
2020-3 - 2021-8 · 1 yr 6 mos

Himachal Pradesh, India

The Hosteller

Operations Manager Delhi & Rajasthan

The Hosteller

LinkedIn
2019-5 - 2020-2 · 10 mos

New Delhi Area, India

The Hosteller

Reservations Manager

The Hosteller

LinkedIn
2019-2 - 2019-5 · 4 mos

New Delhi Area, India

Taj Hotels

Front Office Assistant

Taj Hotels

LinkedIn
2018-10 - 2018-11 · 2 mos

Taj Lake Palace

Oberoi Hotels & Resorts

Front Office Assistant

Oberoi Hotels & Resorts

LinkedIn
2018-7 - 2018-9 · 3 mos

Mumbai Area, India

Oberoi Centre Of Learning & Development

STEP Associate

Oberoi Centre Of Learning & Development

LinkedIn
2015-8 - 2018-5 · 2 yrs 10 mos

Udaipur, Rajasthan, India

Education

Indira Gandhi National Open University

Indira Gandhi National Open University

LinkedIn

Hospitality Administration/Management

2015-8 - 2018-5 · 2 yrs 10 mos

Apurv Kumar's Contact Information

Email

******@***.com

Phone

(**) *** ****

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