april crow

board of directors and event coordinator and volunteer director

About

hayliebug@q.com - 14 years of experience in operational management and human resources, 9 years in a leadership role - Detail-oriented, motivated, professional with strong communication skills, professionalism, patience, amicability and positive attitude. - Comfortable working with staff, clients, executives, management and peers. - Expertise lies in developing office procedures that result in the creation of a more efficient and enjoyable work environment for both staff and clients. - Recognized for professionalism, high standards, work ethic, positive attitude, commitment to excellence and proven ability to train people to have extraordinary levels of confidence, excitement and enthusiasm. - Cross-functional expert in strategic business planning, training, marketing and operations. - Master of Business Administration

Country

united states

City

phoenix

Industry

human resources

Skill

trusts, strategic planning, estate administration, organizational development, employee relations, wills, leadership development, legal assistance, communication, powers of attorney, llc, staff development, conflict management, business formation, relationship management, office development, research document preparation, master calendar, client/vendor relations, strategic forecasting, financial management, teaching/mentoring/training, problem solving, recruitment, interviewing, detail oriented, developing/implementing policies, presentations

Experience

team member and customer service representative

mervyns

1999-1 - 2006-1 · 7 yrs 1 mo

Trained employees concerning procedures and job functions - Worked directly with clients to enhance the shopping experience, set up displays, reported damaged inventory, tracked inventory and sales and oversaw co-workers

paralegal

santerre & vande krol, ltd.

1999-1 - 2002-1 · 3 yrs 1 mo

Prepared documents, researched areas of estate planning, probate law, trust administration and real estate as well as developed master form documents - Worked directly with attorneys and learned legal terms concerning how they applied to documents

legal assistant and file clerk

santerre & vande krol, ltd.

1996-1 - 1999-1 · 3 yrs 1 mo

Assisted paralegals with daily tasks such as filing, photocopying and documenting projects - Delivered documents to court for filing and ensured they were delivered to appropriate parties

board of directors and event coordinator and volunteer director

arizona golden retriever connection

2010-1 - Present · 16 yrs 9 mos

* Non-profit charitable organization dedicated to placing rescued golden retrievers in safe, loving and permanent homes * Plans and organizes events and corresponding committees, recruits new volunteers and trains in specific areas * Oversees volunteers, develops policies and procedures for new volunteers and coordinates both events and volunteers * Talks to potential adopters, works with potential vendors in adoption events, communicates schedule of events and reports to Board of Directors

human resources coordinator and office manager and paralegal

santerre & vande krol, ltd.

2002-1 - Present · 24 yrs 9 mos

Handles recruiting, interviewing, hiring and training new staff, preparation of job descriptions, preparing and delivering performance evaluations, marketing for the firm, financial management, maintaining relationships with vendors and outside services and conducting client meetings - Develops office procedures, does legal research and prepares documents - Maintains the firm’s insurance policies and State Bar licensing, updates and revises publications and brochures, administers Workers’ Compensation policies and processes claims