April Wright (Horrigan)

Uncovering and Responding to Business Travel RFP’s and self-confined meeting or catering requests. Assigned prospecting and direct sales efforts to identify new Group and Business Travel requirements from target Corporations, Associations and Government organizations. Issuing proposals and contracts Conducting site inspections and outside sales calls Participating in Revenue Management processes to ensure Leading all processes to maximize the ability to win Business Travel RFP’s including participation in target Travel Agency visits. Participating in manager meetings, organizes sales blitzes and brainstorming opportunities to increase sales results. Communicating with all Departments regarding contracted requirements and identified unique needs of groups, meetings and events taking place in our hotel to allow for the seamless delivery of exceptional service against pre-defined standards. Assisting DOSM in development of Hotel’s Marketing Plan, Budget and Month End Reporting, as required.

Negotiating corporate individual travel contract terms with parameters set by the DOS and DORM; Conducting site inspections of the hotel and communicating these activities with all affected departments; Entertaining clients inside or outside of the hotel, through meals, golf, etc., in order to facilitate the acquisition of business; Organizing and conducting sales trips outside of the Ottawa area to visit Corporate Travel Managers, Travel Management Companies and other clients or potential clients to increase awareness and market share for the hotel.

Developing new catering and group business and the promotion of existing business; Soliciting new business through planned personal calls, mail outs and telephone solicitations; Quoting and negotiating rates within established parameters; Upon closing, co-ordinating and following up with convention services, catering and/or other hotel departments to ensure delivery of hotel promised service; Updating on a daily basis the Sales Pro system; Communicating with appropriate departments to ensure that all information is current; Participating in community and trade boards and committees on behalf of the hotel; Compiling, maintaining & distributing various Sales/Catering department reports.

Responsible for producing and distributing Banquet Event Orders Maintaining and organizing client/function history files Responsible for producing daily Banquet Bills Meeting with clients to discuss meeting/function space rentals and rooming requirements Negotiating corporate rates and producing Corporate Rate Agreement documents Establishing blocks of rooms in Five Star PMS Supervising and aiding in the set up and service of meeting/banquet space Taking reservations, checking in/out guests, concierge services Experience with confidential material Establishing strong working relationship with many corporate clients