april briones
sds group manager
About
Experienced Operations Team Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Technical Support, Customer Satisfaction, Contact Centers, Performance Management, and Leadership. Strong support professional with a Bachelor of Science (B.S.) focused in Nursing from Dominican College.
united states
fort myers
outsourcing/offshoring
call centers, team management, customer satisfaction, customer experience, performance management, bpo, process improvement, leadership, telemarketing, customer service, technical support
Experience
sustainment officer for leadership academy
vxi global solutions, llc
customer service associate level 2
convergys
formerly Etelecare Global solutions now convergys inc
sds group manager
amazon
customer service sales representative
vxi global solutions, llc
outbound sales representative
mis consultants
technical support specialist
convergys
subject matter expert
vxi global solutions, llc
operations team manager
vxi global solutions, llc
Education
university of the east
physical therapy
dominican college of blauvelt
nursing
april briones's Contact Information
Phone
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