Anvi Bhavsar

• Managed full-scope MOA responsibilities using Avaros EMR in a high-volume clinical setting. • Handled patient triage and vital signs, documenting findings accurately in the EMR. • Managed walk-in patients, assessed urgency, and prioritized patient flow under physician direction. • Registered patients, completed intake documentation, and verified OHIP/insurance eligibility. • Scheduled appointments, managed physician calendars, and resolved scheduling conflicts. • Assisted physicians by rooming patients, preparing exam rooms, and supporting clinical workflow. • Coordinated lab requisitions and results (LifeLabs/Dynacare), ensuring timely follow-ups. • Managed specialist referrals, tracked appointments, and followed up on reports. • Processed billing, OHIP claims, and payments with high accuracy. • Maintained confidential and compliant electronic medical records in line with PHIPA standards. • Served as the primary communication link between patients, physicians, and external providers.

In my role as a Customer Service Representative at The Home Depot, I provide front-line support by assisting customers with their inquiries, managing returns and exchanges according to company policy, and ensuring a smooth and positive experience. I also handle COM (Customer Order Management) for special or bulk orders, assist customers with credit card services including Pro Xtra memberships, and support professional clients with tailored solutions. This role has enhanced my ability to deliver personalized service while navigating complex requests and building strong customer relationships.

Handling customer purchases efficiently at the point of sale while maintaining accuracy and a positive attitude. Developing strong communication skills and ensuring excellent service in a fast-paced retail environment.

• Provide compassionate non-clinical support to patients, visitors, and staff at Grand River Hospital. • Assist with directions and basic tasks to enhance the overall hospital experience. • Adhere to strict hospital protocols, including infection prevention and patient confidentiality. • Develop skills in teamwork, communication, and understanding healthcare operations.

• Prepared and submitted regulatory documentation for CE marking and EUDAMED registration. • Coordinated with QA, clinical, development, and marketing teams to support global product registrations. • Developed expertise in EU regulatory frameworks and UKCA certification processes. • Contributed to submissions for advanced cardiovascular and peripheral intervention products.

• Conducted diagnostic tests and assays, including blood counts and urinalysis, under supervision. • Maintained quality control measures and calibrated equipment to ensure accuracy of test results. • Analyzed and interpreted test results, reporting findings accurately to healthcare professionals. • Collaborated with laboratory staff to adhere to regulatory guidelines and safety regulations.

As a Pharmacy Assistant at Shree Raj Pharmacy, I supported prescription processing, inventory management, and customer service while ensuring accuracy and compliance. I also played a key role in helping set up a new store, organizing stock, implementing safety protocols, and ensuring uninterrupted access to essential medicines for the community.

Continuously advancing my expertise in scientific assessment, data analysis, clinical research theory, project management for regulatory submissions, and the nuanced preparation of high-quality regulatory submissions. Actively deepening my understanding of regulation theory and design to stay at the forefront of the dynamic field of Regulatory Affairs. Eager to apply evolving knowledge to contribute effectively in complex regulatory environments.