Anushka De la Rosa

- Provided administrative support to directors and sales staff - Assisted in data migration to a new CRM system - Answered phones and took messages professionally - Maintained office organisation and handled calls and messages

- Delivered professional bar and hospitality service across large-scale events and festivals, maintaining efficiency during high-volume periods. - Applied responsible alcohol service standards (Challenge 25) while creating an upbeat and engaging atmosphere for attendees. - Supported event operations through setup, branding, and activation of bars and promotional stands. - Provided excellent customer service in dynamic, high-pressure environments, interacting with large crowds and ensuring a positive guest experience. - Adapted to demanding conditions, including long shifts, heavy lifting, extensive walking, and varying weather. - Worked collaboratively within diverse teams, consistently upholding professionalism, punctuality, and a strong work ethic.

Entertainment runner at Soho House festival 2024 and 2025

- Delivered professional bar and hospitality service across large-scale events and festivals, maintaining efficiency during high-volume periods. - Applied responsible alcohol service standards (Challenge 25) while creating an upbeat and engaging atmosphere for attendees. - Supported event operations through setup, branding, and activation of bars and promotional stands. - Provided excellent customer service in dynamic, high-pressure environments, interacting with large crowds and ensuring a positive guest experience. - Adapted to demanding conditions, including long shifts, heavy lifting, extensive walking, and varying weather. - Worked collaboratively within diverse teams, consistently upholding professionalism, punctuality, and a strong work ethic.

- Alternated between waitressing and bar duties in a fast-paced restaurant - Took and delivered food and drink orders accurately and efficiently - Maintained a clean, organised work area and processed customer payments - Worked collaboratively with team members to ensure smooth service

- Promoted the hostel and enhanced guest experiences - Engaged daily with international travellers, assisting with enquiries - Ensured guests felt welcomed and looked after throughout their stay

- Assisted in animal rescue operations and care - Took part in early morning outreach, feeding and vaccinating strays - Demonstrated stamina, initiative, and compassion in challenging settings

- Delivered high-quality service in a busy hospitality environment - Prepared and served alcoholic, soft, and hot drinks - Operated the till and processed payments - Maintained cleanliness and stock levels across the bar - Built rapport with customers, creating a welcoming environment

- Provided administrative support to directors and sales staff - Assisted in data migration to a new CRM system - Answered phones and took messages professionally - Maintained office organisation and handled calls and messages