Anushka Cial
Conduct Risk India @ Tide
About
Currently driving conduct risk oversight at Tide within the Risk & Compliance function, partnering with senior leadership to enhance governance frameworks and regulatory alignment. Actively contributing to building a robust risk culture in a fast-scaling fintech environment while focusing on enhancing conduct risk controls, monitoring frameworks, and ensuring fair customer outcomes. Previously served as Fraud Prevention Manager at Airtel Payments Bank, managing AEPS fraud, forensic investigations, and NPCI escalations. Earlier, contributed to Amazon Payment Services as a Senior Product Risk and Compliance Analyst, leveraging Power BI for transaction analysis and improving customer experience through risk management. Currently pursuing an MBA in Data Science at Amity University, complementing a BTech in Electrical, Electronics, and Communications Engineering from RKGITM. Skilled in fraud detection, risk assessment, and GRC practices.
India
Gurugram
Financial Services
Risk Management, Fraud Detection, Risk Assessment, Governance, Risk Management, and Compliance (GRC), Regulatory Compliance, Risk Analysis, Microsoft Excel, Financial Reporting, Leadership, Customer Service, Teamwork, Management, Microsoft PowerPoint, Microsoft Office, Financial Analysis, Compliance Operations, E-Commerce, Compliance Management, SQL, Problem Solving
Experience
Conduct Risk India
Tide
New Delhi, Delhi, India
Driving conduct risk oversight within the Risk & Compliance function, partnering closely with senior leadership to strengthen governance frameworks and regulatory alignment. Responsible for enhancing conduct risk controls, monitoring frameworks, policy governance, and ensuring fair customer outcomes across business operations. Contributing to building a strong risk culture in a fast-scaling fintech environment.
Fraud Prevention Manager
Airtel Payments Bank
Gurugram, Haryana, India
In my role as a Risk Manager at Airtel Payments Bank in Gurugram, Haryana, India, I oversaw AEPS Fraud management, conducted Forensic investigations, and handled NPCI Escalations across all channels. I also implemented Transaction Monitoring, Governance, audit procedures, and utilized the JOCATA tool for fraud prevention.
Senior Product Risk and Compliance Analyst
Amazon Payment Services
Bengaluru, Karnataka, India
• Conducted RBI and PPI reporting, performed risk assessments, and reduced DPMO, leading to improved compliance management at Amazon Payment Services. • Utilized power BI for transaction analysis, focused on VOC and customer experience enhancements, and successfully reduced escalations. • Achieved significant reductions in escalations and improved customer experience through proactive risk management strategies.
Education
Amity University
Data Science
Anushka Cial's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.