Anurag Srivastava

Co-Founder @ Pinnacle Teleservices

About

Co-Founder & Director of Pinnacle Teleservices Pvt. Ltd. a leading CPaaS provider company. With over 20 years of experience in the tech industry and a passion for using technology to help businesses connect with their customers in meaningful ways. As a co-founder of the company, I have played a critical role in shaping its strategy and vision, and has overseen the development of its cutting-edge customer engagement platform. With a deep understanding of the needs of businesses and their customers I have helped the company to create solutions that truly make a difference in the way companies interact with their customers. A hands-on leader who is dedicated to building a culture of innovation and collaboration within the company. The team looks up for my strategic thinking, attention to detail, and my ability to inspire and motivate them to achieve their best work. A strong advocate for diversity and inclusion in the tech industry, and is committed to building a company that reflects the values of the community it serves. A respected thought leader in the industry, and often invited to speak at conferences and events on topics related to customer engagement, technology, and entrepreneurship. I am actively engaged with multiple charities that provide support for the education of girls, promoting gender equality and empowerment. And In my free time, I enjoy motorcycle riding and reading.

Country

India

City

Nagpur

Industry

Telecommunications

Skill

CPaaS, Sales, Communication, Marketing Management, Finance

Experience

Co-Founder

Pinnacle Teleservices

2003-1 - Present · 23 yrs 9 mos

Nagpur, Maharashtra, India

At Pinnacle Teleservices Pvt Ltd, we are a premier CPaaS provider specializing in cutting-edge communication solutions tailored to drive business success in the digital era. Leveraging our extensive industry knowledge and expertise, we offer a diverse array of services to cater to your specific business requirements. Our comprehensive offerings encompass SMS, Voice, Email, IVR, Missed Call Service, Long Code, Short Code, WhatsApp Business API, AI Chatbots, Google RCS, LEADr, Truecaller, 1SPOC (Indigenous Omnichannel Automation Tool), and Tubulu (Indigenous A2P Conversation App). What sets Pinnacle apart from conventional SMS providers is our innovative SS7-based platform for the SMS Centre (SMSC). This distinctive approach equips Pinnacle with messaging capabilities equivalent to mobile network operators, resulting in superior speed, reliability, and measurability compared to standard messaging services. We serve a global clientele with messaging and marketing solutions, delivering sophisticated tech products that bring enterprise-grade communication services to a wide audience. Our core mission revolves around enabling autonomous conversations across diverse channels while consistently achieving an impressive 99.99% uptime and delivery rate across all our platforms and services. At Pinnacle, we are committed to being at the forefront of customer engagement trends and technologies. We are dedicated to continuous innovation and adaptability to meet evolving needs. Our corporate culture nurtures collaboration, integrity, and excellence, fostering an environment where team members thrive and collectively make a meaningful impact on the world.