anup aiyappa
project manager
About
Experienced Project Manager with a demonstrated history of working in the information technology and services industry. Skilled in IT Service Management, Service delivery, technical Troubleshooting, Team Management, end user services, Requirements gathering and Analysis. Strong program and project management professional with a Master’s Degree, Prince certified, ITIL foundation and PMP trained.
india
bangalore
information technology and services
requirements analysis, quality assurance, team management, vendor management
Experience
project manager
dell emc
senior project coordinator
cgi
quality assurance specialist
24/7 customer
Serving management in streamlining a American Banking project in regards to quality assurance, compliance and process modification (Monitor, coach and feedback)
technical service executive
24/7 customer
Front line technical support for American antivirus product, assisted team as key player in pilot project and virus removal technical support. (Remote-troubleshooting & Product up selling)
Education
mahaveer high school, mysore
indira gandhi national open university
tourism
anup aiyappa's Contact Information
Phone
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