Anukam Ruth Nkiruka

1. Gather data from multiple sources (databases, APIs, spreadsheet), Clean, Reprocess, and Validate datasets to ensure accuracy and completeness and Maintain, update databases and data systems. 2. Perform exploratory data analysis (EDA) to identify trends and insights, Conduct statistical analyses to uncover patterns, correlations, and anomalies and further use SQL and Python (or other tools) to manipulate and analyze data efficiently. 3. Create dashboards and interactive reports using Power BI, Tableau, or Excel, and develop compelling data visualizations that simplify complex information. Thus presenting insights and recommendations to stakeholders in a clear, actionable manner. 4. Work with teams to define KPIs (Key Performance Indicators) and track performance, Providing data-driven insights to support business strategy and decision-making and thereby Identifying areas for operational improvement and optimization. 5. Ensuring data security, Integrity, and Compliance with company policies and industry regulations, subsequently Implementing and following best practices for data governance.

● Managed a portfolio of 300+ delinquent accounts, consistently meeting or exceeding monthly collection targets and increasing annual revenue by 10%. ● Analyze financial statements and credit reports to assess customers' ability to pay and determine appropriate collection strategies. ● Negotiate payment arrangements and settlements with debtors, ensuring compliance with company policies and legal regulations. ● Implement effective skip tracing techniques to locate debtors and their assets, maximizing recovery rates. ● Maintain accurate and up-to-date records of all collection activities, including phone calls, emails, and correspondence. ● Provide regular reports and updates to management on collection performance, trends, and potential risks.

● Checking on the availability of accommodation or transportation on a traveler’s desired date. ● Reserving and taking payment of hotel rooms, tickets for transportation, as well as other travel products. ● Selling ads on travel products, such as tour tickets, travel insurance or upgraded seats or accommodation. ● Providing support to customers who have already made travel purchases by confirming changes or canceling reservations.

● In charge of all matters involving education of trainees {people living with disabilities} ● Perform supervision of job training. ● Render progress reports of the training to the director. ● Assist in the preparation of the department budget proposal.