Antonio Carlos Costa

Acting as Independent Professional in Executive, Life and Career Coaching and Human Resources Independent Consultant. Associate Certified Coach (ACC) and member of ICF – International Coach Federation.

Human Resources Manager, responsible for all activities related to People Management.

Responsible for communications development of products and events.

• Responsible for all people management activities of Iracemápolis City Hall, focus on Personnel, Benefits, Employee Relations, Labor Law analysis and representation. Main Achievements: • Restructured department’s roles and procedures, bringing more confidence and efficiency to the HR department in response to the requests of employees, Finance, Accounting and Legal Departments; • Implemented a workflow, considering timeline and deadlines, in order to calculate the payroll on time to analyze it, to correct it (if necessary), and to inform the Finance department for cash flow planning for the payment of salaries, social charges and benefits;

“From Operational to Strategic HR” – Presentation on 5th Conference of Learning Community Nike for B2B partners and Nike employees, promoted by Nike do Brasil, at Novo Hamburgo City, on October 2nd, 2015.

HR Business Partner for CIB - Banking (Treasury Services, Investment and Corporate Banking) • Assisted a branch oppening building HR structure and routines through the leadership and synergy with HR products based on USA and other Latin America countries as well with services renderers. It made possible to hire employees with completed payroll and benefits structures in compliance with labor regulators, company internal policies and market practices; • Assisted Performance Management implementation across Latin America, acting as Coach for managers giving them the directions and guidelines, leading discussions about development and performance improvement plans. It created better people management style following the global company’s practices; • Elaborated and implemented a better compensation analysis for offering process, improving workflow approvals making them faster considering internal market as well as grid salaries for different hierarchical levels; • Designed and executed a local 360º appraisal campaign tool to verify global and regional results for adequate people management, identifying talents and essential tool to pay the local profit sharing program. More than 90% of employees completed their appraisals as a result of intense communication;

Responsible for Recruitment and Selection, Learning and Development and Expatriates administration activities. Reporting to the Local Human Resources Director. As main achievements are: • Conceived and introduced a new Learning and Development local policy, making possible a more strategic action to the company learning management as well as facilitating a better control of its expenses and annual budget; • Made and followed local campaign of 360º appraisal, tool to verify global and regional results, an adequate managerial of persons, identifying talents and essential tool to pay the local profit sharing program. More than 90% of employees completed their appraisals thanks to intense communication; • Managed the implementation of culture oriented to results, making possible more integration between business and support areas, more compromise with results, making easier and faster the introduction of new products, and a better acting with customers. For that, I introduced competencies and used 360º appraisals, individuals coaching and development of more adequate behaviors, mainly for managerial positions and opinion makers;

“Develop a Career Management Plan to Stimulate the New Professional and The Company Executives and Employees Deliverables – The ING Bank Experience” – Presentation on Conference about Methodology and Tools for Succession and Career Programs Structure, promoted by International Business Communications (IBC) on February 12 and 13th, 2008.

Responsible for all Human Resources activities on Brazilian branch, focused mainly on strategic issues, policies, methodologies and controls, reporting to the local Chairman. As main achievement is: • Managed a implementation and strengthening plan of competency management, acting on performance evaluation for all company’s positions, focused on corporate strategy accomplishment and changing to financial market culture.