Antónia Puškárová

- Cash and banking processes/services consistent with LHARP and other internal/external audit requirements - Ensures completeness, accuracy and timeliness of provided services - Responsible for the implementation and timely execution of the internal control activity within agreed deadlines - Securing bank statements maintenance - Cash and Banking activities such as execution in e-banking platform, bank statement management and processing of customer related requests based on Countries requirements. - Training and support of Junior Specialists - Regular updates of SOPs - Proposing system improvements

- Leading team members and processes in team - Decision making with an impact on cross – stream level - Preparing projects, evaluation of people - Leading daily operation in team in cooperation with team members - Cross streams cooperation - Delegating of tasks - Solving issues related with daily operation

- Coordinate team members and processes in team - Decision making with an impact on cross – stream level - Leading of transitions, new processes in team - Backup for Team Lead and Manager - Delegating of tasks - Solving operational tasks and issues - Preparation various analysis and reports

- Invoice processing for specific countries and performing all activities related to invoicing - Cooperation with other teams and towers in EBS and countries - Take care of GR/IR clearing activities and Vendor open items clearing - Contributes to operational improvement initiatives within the P2P team - Ensures completeness, accuracy and timeliness of provided services - Maintains all necessary records related to audits, invoices, open items in AP subledger - Preparing various reports related to AP Department

Responsible for safety on board, safety of passengers and crew members, responsible for customer service on board, ability to face emergency situation, ability to solve the problems, ability to provide high level of customer service

Responding effectively to customer questions; call center, e-mail communication with customers, solving problems with logistics and reclamation department

Warsaw, Poland