Antonia Christian

In my role as Senior Director of SchoolCloud at ExtensisHR, I leverage 27 years of HR experience to enhance organizational performance and create equitable workplaces. I am dedicated to advancing mission-driven organizations by designing cost-effective HR systems aligned with organizational goals. As the subject matter expert for the SchoolCloud product offering, I drive benefit strategies, support the sales process, and implement operational improvements to optimize service delivery. With a deep understanding of private and charter school sectors, I focus on providing tailored HR solutions that empower educators and support schools in offering Fortune 500-level benefits. Previously, as Co-Founder of Little Bird HR, I developed innovative HR solutions that enhanced employee benefits, saved organizations millions, and reallocated resources to student-centric initiatives. Throughout my career, I have been passionate about advancing education equity and fostering inclusive, innovative workplaces.

• Increase operational efficiency of the organization, which serves six schools in two school districts with over 500 employees, by providing strategic and operational knowledge to executive leadership. • Oversee HRIS, Payroll, HR Administration, Compensation, Benefits, Workers Compensation and COVID-19 response. • Maximize organizational effectiveness by ensuring compliance with operational policies, practices, and procedures in collaboration with the Executive Team, Board of Directors, Director, Principals, legal counsel, and other key stakeholders. • Ensure the adherence to all aspects of individual gifts and corporate or foundation grants and the accountability for expenses by implementing efficient grants management. • Achieve strategic priorities for the organization-wide operations and human resources functions by creating strategic plans. • Provide a safe and healthy learning environment by ensuring alignment with practices and procedures through the supervision of COVID-19 response strategy, including the setup of an onsite testing laboratory, policy development, daily symptoms check, vaccine tracking and testing procedures. • Monitor Human Resources operations, including compensation analysis, benefits administration, leave administration, job descriptions, onboarding, HRIS, and employee handbooks to ensure compliance with federal, state and local laws. • Develop and implement compensation levels for the organization in compliance with internal equity and external competitiveness. • Plan and supervise the organization-wide employee benefits strategy aligned with the schools’ focus on employee wellbeing, quality care, and affordability. • Monitor the management of HR vendor relationships, including brokers, workers comp, learning management, and payroll contracts, RFPs, and renewals.

• Served as Chief People Officer of Victory Education Partners that became Little Bird HR in 2014. • Developed a startup and established a licensed Professional Employer Organization (PEO) entity that served charter schools and nonprofits, including 60+ client companies and 4K+ worksite employees, by providing outsourced HR solutions, priority technology including payroll, benefits (master plan), workers comp, recruiting, employee engagement, and wellness programs. • Managed Little Bird's benefits strategy and ongoing product development by identifying new and innovative benefits and products that supported the overall business strategy and met market demand. • Built, negotiated, and managed benefit provider partnerships and relationships. • Improved efficiency, capacity, and service delivery by creating an integrated HR technology platform for charter schools through the research, vetting, selection, development, and implementation of HRIS, payroll, and other systems. • Managed a team of 8 direct reports daily. • Drove additional business by cultivating long-standing and trusted relationships with business leaders, brokers, insurance carriers, and clients. • Managed complex projects critical to organizational operations that included new product launches, provider implementation, carrier changes, plan design development, benefits underwriting, benefit funding strategies, wellness initiatives, new client onboarding, and annual open enrollment. • Ensured compliance with ERISA, ACA, COBRA, HIPAA, and other relevant regulations. • Served as an HR consultant to clients on various HR-related issues pertaining to leadership, organizational effectiveness, change management, recruitment, employee relations, benefits, and building organizational capability.

• Co-designed marketing and product collateral, including direct mailings, website content, white papers, case studies and presentations • Coordinate ongoing communications and delivery to clients • Facilitate and lead initial and follow-up pitch meetings to charter schools nationwide demonstrating and explaining value of Little Bird to prospective charter schools • Finalize all aspects of sale cycle including meeting decks, benefit and competitive analysis and implementation plan • Cultivate long-standing and trusted relationships with clients, leaders in charter school movement and business partners to drive more business to Little Bird

• Supervised HR Operations for over 50 charter schools in the United States for Edison Learning the leader in charter school management. • Charted human resources strategy development and program creation for recruitment and employee retention. • Provided expert consultative advising services to Chief Officers, attorneys, corporate office staff, regional general managers, schools, and boards in managing diversity, recruitment, organizational development, performance management, investigations and compliance with federal and state laws. • Administered the benefits and employee relations function for over 2,100 employees and acted as first point of contact for any related questions or issues. • Chaired training programs for managers and employees; topics included anti-harassment, performance management, HR policies and procedures. • Aligned and developed HR policy, procedures and compliance development and implementation in consultation with General Counsel. • Scrutinized and recommended new products, processes and procedures to provide technical and business solutions for human resources department. • Conducted RFP’s for HR solutions and managed implementations, updates, and upgrades

• Headed Human Resources for a charter school organization with 16 locations in the northeast. • Amplified benefit offerings while reducing overall cost by $1.3 million. • Sourced and selected a new broker, streamlined and upgraded carriers to include national providers, and added benefit offerings such as life insurance and flexible spending plans. Increased benefit administration efficiency by standardizing benefit year, offerings, effective dates, and employee contributions across all regions. • Planned introduction and integration of new HR systems and launched BSWIFT, resulted in enhanced benefits enrollment and employee onboarding process. Optimized payroll processing accuracy, resulting in a 30% reduction in error rates; initiated changes to the process for documenting, approving, and submitting new hires and changes to employee status, compensation, etc

• Orchestrated delivery of all human resources services, including recruitment, onboarding, off-boarding, employee relations, benefits, personnel records, legal compliance, and the administration of critical HR policies and practices ensuring consistency and efficiency. • Partnered with Baltimore, Connecticut, New York and District of Columbia school districts and clients to ensure the acquisition of top talent and leadership in education. • Originated, developed, and implemented new benefit and compensation plans.

• Supervised HR Operations for over 50 charter schools in the United States for Edison Learning the leader in charter school management. • Charted human resources strategy development and program creation for recruitment and employee retention. • Provided expert consultative advising services to Chief Officers, attorneys, corporate office staff, regional general managers, schools, and boards in managing diversity, recruitment, organizational development, performance management, investigations and compliance with federal and state laws. • Administered the benefits and employee relations function for over 2,100 employees and acted as first point of contact for any related questions or issues. • Chaired training programs for managers and employees; topics included anti-harassment, performance management, HR policies and procedures. • Aligned and developed HR policy, procedures and compliance development and implementation in consultation with General Counsel. • Scrutinized and recommended new products, processes and procedures to provide technical and business solutions for human resources department. • Conducted RFP’s for HR solutions and managed implementations, updates, and upgrades

• Responsible for overseeing the day-to-day HR functions for home office and hotel sites. • Interviewed applicants and gathered information regarding education, experience, training, job skills, and salary requirements. • Prepared offer letters and new hire paper work; maintained employment resumes, application forms, and applicant flow logs in line with company policy. • Managed onboarding of corporate and hotel new hires. • Managed training budget, registration, agendas, and designed training manuals and materials. • Facilitated and delivered technology and hospitality training.