Anthony Ong

Director, SMB Acquisition and Partner Sales (Hong Kong, Korea, Taiwan and South East Asia) @ PayPal

About

Experienced Sales and Account Management with a demonstrated history of working in the financial services industry. Skilled in Partnership Negotiation, Customer Relationship Management (CRM), Management, Account Management, and Payments. Strong business development professional with a Master of IT in Business (Financial Services) focused in Analytics from Singapore Management University.

Country

City

Singapore

Industry

Financial Services

Skill

Brand Development, Communication, Partner Relationship Management, Relationship Marketing, Relationship Building, Analytical Skills, Statistical Modeling, Customer Relationship Management (CRM), Big Data Analytics, Teamwork, People Development, Sales, Relationship Management, Marketing Strategy, Management, Leadership, Credit Cards, Business Strategy, Strategy, Business Development

Experience

Director, SMB Acquisition and Partner Sales (Hong Kong, Korea, Taiwan and South East Asia)

PayPal

2019-10 - Present · 6 yrs 11 mos

Singapore

• Spearheaded the growth of Mid-Market merchant acquisition across Hong Kong, Korea, Taiwan, and Southeast Asia. • Built and led a high-performing inside sales team, consistently exceeding revenue targets and KPIs. • Fostered a strong sales culture focused on performance and positive merchant experiences through continuous coaching.

Vice President, Field Sales Strategy and Analytics

Citi

2017-12 - 2019-10 · 1 yr 11 mos

Singapore

• Spearheaded the acquisition strategy for consumer Credit Cards, Loans, and Savings accounts, enhancing productivity for 120 sales officers. • Directed sales operations for Citi’s Direct Sales Organisation, ensuring alignment with market trends and threats. • Developed automated dashboards for roadshow deployment, significantly improving performance tracking and decision-making.

Analytics Manager

American Express

2014-4 - 2017-12 · 3 yrs 9 mos

• Developed market-level strategies to enhance acceptance and clearing networks for American Express Travellers Cheques in key tourist destinations. • Established a Centre of Excellence for monitoring sales and encashment policies, driving operational efficiency. • Implemented a global Tableau reporting dashboard, improving data accessibility for client managers and supporting informed decision-making.

Senior Account Manager

American Express

2008-4 - 2014-4 · 6 yrs 1 mo

• Managed a diverse portfolio of corporate clients, enhancing relationships and expanding annual charge volume. • Achieved a zero percent attrition rate while maintaining high customer satisfaction levels. • Led initiatives to increase profitability through online platform solutions aligned with business objectives. • Facilitated professional development workshops, fostering a collaborative environment at American Express.

Executive, Partnership

American Express

2006-9 - 2008-4 · 1 yr 8 mos

Singapore

• Identified and negotiated with affinity partners to enhance distribution channels for the American Express Platinum Credit Card. • Managed relationships with existing co-brand partners, ensuring alignment with strategic goals. • Analyzed market trends to optimize partnership opportunities, contributing to a 15% increase in card acquisitions.

Executive, Team Singapore

Sport Singapore

2004-7 - 2006-9 · 2 yrs 3 mos

Singapore

• Promoted the Team Singapore brand through targeted marketing strategies to engage diverse stakeholders. • Developed sports marketing initiatives to profile Team Singapore athletes effectively. • Launched the Young Team Singapore Ambassador (YTSA) programme, inspiring youth involvement in sports.