Anthony Harris, MBA
Head of Process Improvement & Training @ Star Pipe Products
About
Most operational leaders know how to run a system. Few have sat on both sides of every decision that shapes a workforce. ━━━━━━━━━━━━━━━━━━━━━━ I'm Anthony Harris — Head of Process Improvement & Training at Star Pipe Products and Founder & CEO of Legacy Careers LLC. At Star Pipe, I lead enterprise training architecture, ERP governance, process redesign, and automation across Sales, Operations, IT, and Product Management. I sit on the Technology & AI Committee alongside senior leadership. Lean Six Sigma Black Belt · MBA/MHA, University of Houston-Clear Lake · 13 years in waterworks manufacturing. ━━━━━━━━━━━━━━━━━━━━━━ LEGACY CAREERS LLC — For Companies and Professionals Who Need Results FOR HR LEADERS, CHROs, AND PEOPLE OPERATIONS EXECUTIVES: Workforce transitions fail when they lack structure, speed, and legal discipline. Legacy Careers fixes that. ▸ 87% placement rate ▸ 58-day average placement vs. 120–180 day industry standard ▸ Zero legal escalations across 500+ workforce transitions ▸ 6–14X ROI for client organizations Multi-tier outplacement programs supporting 5–100+ employees. Full execution — resume strategy, LinkedIn positioning, interview coaching, and placement support. Built to protect your brand and reduce legal exposure. → Message "OUTPLACEMENT" or email info@legacycareersllc.com ━━━━━━━━━━━━━━━━━━━━━━ FOR PROFESSIONALS NAVIGATING A CAREER TRANSITION: I've made 2,500+ hiring decisions. I know exactly how companies evaluate candidates — and where most people lose opportunities they should have won. ▸ Resumes and LinkedIn profiles built to pass ATS and convert with decision-makers ▸ Interview strategy and salary positioning that gets results ▸ Specializing in executives, veterans, and women entering competitive industries → Book a discovery call: https://calendly.com/legacycareersllc-info/15-minute-discovery-call ━━━━━━━━━━━━━━━━━━━━━━ Houston, TX · Serving organizations and professionals nationwide
United States
Houston
Management Consulting
Outplacement, Executive Management, Outplacement Services, Resume & LinkedIn Optimization, Leadership & Operations Strategy, Career Strategy & Transition Coaching, Strategic Thinking, Leadership & Team Development, Business Development & Sales, Business Acumen, Brand & Market Positioning, Process Improvement, Strategic Leadership, Cross-Functional Collaboration, Data-driven Decision Making, Business Growth Strategies, Continuous Process Improvement, Global Market Expansion, Customer Satisfaction, Sustainability Leadership
Experience

Head of Process Improvement & Training
Houston, Texas, United States
Leading enterprise-scale process improvement and training strategy for a 40+ year manufacturer in the waterworks and wastewater industry. Training & Talent Development ▸ Built corporate training program reducing time-to-proficiency by 40% across 100+ users ▸ Designed scalable onboarding infrastructure deployed across multiple facilities ▸ Developed structured development systems that measurably increased employee productivity and engagement Process Improvement & Operational Impact ▸ Reduced operational costs by 20% through end-to-end process redesign ▸ Improved transaction processing speed by 30% ▸ Increased project execution efficiency by 35% through workflow automation and digital tooling Technology & AI Leadership ▸ Member of the company's Technology & AI Committee alongside senior leadership ▸ Leading cross-functional technology initiatives across pricing automation, customer portals, and AI governance ▸ Conducting enterprise-wide assessments to prioritize and sequence technology investment Cross-Functional Execution ▸ Partnering across Sales, Operations, IT, and Product Management to eliminate silos and improve execution ▸ Embedding Lean Six Sigma principles into day-to-day workflows ▸ Driving alignment between training systems, process design, and operational performance

Group Manager, Inside Sales & Quotation Dept
Houston, Texas, United States
Led Inside Sales and Quotation operations with a focus on speed, accuracy, and revenue impact across a high-volume manufacturing environment. ▸ Increased quote accuracy by 20% and improved response time by 15% through workflow standardization ▸ Reduced processing time by 25% through end-to-end workflow redesign ▸ Increased customer retention by 30% through strategic account execution ▸ Contributed to 20% revenue growth across managed accounts ▸ Implemented KPI tracking and reporting frameworks to drive team accountability and visibility ▸ Introduced automation tools that improved team productivity and operational transparency ▸ Led cross-functional alignment across Sales, Product Management, and Operations

Senior Product Director
Houston, Texas, United States
Led product strategy, pricing, and operational execution across key manufacturing lines including municipal castings and accessories. ▸ Drove new product development initiatives aligned with market demand and margin targets ▸ Increased product line profitability by 15% through pricing strategy and cost control ▸ Integrated EPA certification requirements into ERP, reducing processing time by 20% ▸ Led P&L and margin analysis supporting profitability and pricing decisions across the product portfolio ▸ Managed product categories across full lifecycle — development through end-of-life ▸ Partnered with Sales, Operations, and Engineering to deliver initiatives on time and within scope

Lead Account Strategy Manager
Houston, Texas, United States
Managed key accounts and led strategic initiatives across operations and business development. ▸ Drove $2M in annual revenue growth across key accounts ▸ Increased client retention by 30% through strategic account management ▸ Reduced urgent order response time by 50% through a priority allocation system ▸ Strengthened alignment between Sales, Operations, and customer expectations

CEO & Owner
Houston, Texas, United States
Founded and lead a career consulting firm delivering outplacement and career strategy solutions to companies and professionals nationwide. Built on 13 years of executive hiring experience and 2,500+ direct placements. Company Performance ▸ 87% placement rate ▸ 58-day average placement vs. 120–180 day industry standard ▸ Zero legal escalations across 500+ workforce transitions ▸ 6–14X ROI for client organizations For Companies — Outplacement & Workforce Strategy ▸ Multi-tier outplacement programs supporting 5–100+ employee transitions ▸ Full-service execution: resume strategy, LinkedIn positioning, interview coaching, and job placement support ▸ HR consulting focused on brand protection, legal risk reduction, and workforce alignment ▸ Serving HR leaders, CHROs, private equity firms, and mid-to-enterprise organizations For Professionals — Career Strategy & Execution ▸ Resumes and LinkedIn profiles engineered to pass ATS and convert with recruiters and hiring executives ▸ Interview strategy and salary negotiation coaching grounded in real hiring-side intelligence ▸ Specializing in executives, veterans transitioning to civilian roles, and women entering competitive industries legacycareersllc.com · info@legacycareersllc.com
Anthony Harris, MBA's Contact Information
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