anthony melendez

project manager

About

Experienced project manager. * Master * s Degree in Computer Science * Over 15 years as a Technical Project Manager * Two years as Director of Project Management Staff * Over 5 years of customer service experience with 2 years as the Director of Customer Service * Over 10 years proficiency with Microsoft Office * Outlook, WORD, Excel, Powerpoint, Project * Over 15 years of supervisory and management experience * Over 10 years * experience working with Service & Operational Level Agreements

Country

united states

City

tampa

Industry

information technology and services

Skill

security, project management, management, integration, sdlc, program management, dod, leadership, process improvement, team leadership, requirements analysis, telecommunications, software documentation, strategy, team management, pmp, networking, vendor management, information technology, customer satisfaction, enterprise software, testing, troubleshooting, technical support, quality assurance, it management, itil, u.s. department of defense

Experience

senior project manager

intermedia communications

1999-11 - 2002-5 · 2 yrs 7 mos

Managed over $20M worth of projects each year upgrading the company's southeastern United States telecommunications network.

senior consultant and team lead

keane

1998-11 - 1999-11 · 1 yr 1 mo

Team Lead for operational testing and evaluation of USSOCOM's enterprise-wide IT infrastructure. All test reports were presented to Congress as testimony of ability to meet US Department of Defense missions.

project manager and manager of talent operations

salient crgt

2009-12 - 2013-8 · 3 yrs 9 mos

* Managed a $6M DoD contract providing IT support services overseas. * Managed the installation of multiple RF-based high-tech mass notification systems at DoD bases in the continental United States as well as overseas. * Manage a team of recruiters performing full-cycle recruiting to staff personnel in support of DoD contracts worldwide.

director, customer satisfaction and project management

madahcom/cooper notification

2003-5 - 2009-12 · 6 yrs 8 mos

* 2007-2009, Director of Customer Satisfaction * Awarded $4.8M in multiple support contracts over two year period. * Managed the execution of service contracts valued at over $2M per year. * Contracts were executed with a profit margin near 45%. * Achieved 100% customer renewal rate on service contracts. * 2005-2007, Director of Project Management, Engineering Department * Managed projects involving expansion and enhancements to the company's entire product line. * Some projects involved customized products for certain customers; other projects involved products serving the general public * 2003-2005, Project Manager * Managed over $10M in projects over a 2-year period.

supervisor and lead security screener

tsa

2002-7 - 2003-5 · 11 mos

Led a team of 20 personnel performing security screening activities on passengers and baggage at Tampa International Airport, Airside D. Managed and directed all day-to-day operations. -- Provided direct customer security support for over 140 flights and 14,000 passengers per week.

lieutenant colonel

united states air force

1978-6 - 1999-1 · 20 yrs 8 mos

* Communications Squadron Commander (6CS, MacDill AFB, FL) * Deputy Base Commander (347 Wing, Moody AFB, GA) * Deployed Camp Commander (Guantanamo Bay Cuba and Sheikh Isa AB Bahrain). * IT Project Manager on the Joint Staff (3 years) * IT Project/Program Manager on the Air Staff (4 years) * IT Project Manager on Strategic Air Command Headquarters Staff (3 years)

project manager

carousel industries

2013-9 - Present · 13 yrs

* Successfully managed the implementation of over 200 data infrastructure projects worth over $18M * Noteworthy implementations: * New VA Call Center in Denver CO * New customer-facing wireless system at Gillette Stadium, home of World Champion New England Patriots * New customer-facing wireless system at Buffalo Sabres NHL hockey arena * New 9-1-1 system in Lewis County, NY * New 9-1-1 system in Jefferson County, NY * New wireless system across entire school system in Guam * New wireless system at Valley Presbyterian Hospital in Van Nuys, CA