Anthony Lo

Administered Auth0 cloud directory supporting OIDC-based applications used by external merchants Implemented SailPoint Identity Governance and Administration (IGA) platform, configuring access reviews, joiner/leaver automation, and Non-Employee Lifecycle Management (NELM) for contractors Set up SailPoint connectors for Active Directory, Entra ID, AWS IAM, and SQL databases, enabling centralized identity governance across cloud and on-premises systems Migrated enterprise users to AWS IAM Identity Center with policy-driven permission sets, strengthening cloud access controls Deployed CrowdStrike Identity Protection with enforced MFA policies for privileged access to domain controllers Consolidated privileged credentials from Keeper to Delinea Secret Server PAM. Managed and deployed Admin By Request to provide JIT administrator access for users

Integrated internal and vendor-based SAML and Open ID Connect applications with Azure AD for single sign-on (SSO) and multi-factor authentication (MFA) Transitioned an Enterprise Vendor Portal consisting of a dozen applications to an Okta cloud-based directory Deployed Windows Hello with biometric passwordless technology to corporate users Deployed My Staff and Self-Serve Password Reset (SSPR) nationwide to over 1,000 pharmacy and grocery stores, dramatically reducing costs for service desk calls Designed Azure conditional access (CA) policies to secure access to Azure cloud services Worked on a Sailpoint project to link source systems, such as Workday and Fieldglass, to Azure Active Directory, in order to automate account provisioning and de-provisioning Developed Powershell scripts for Azure AD and Active Directory to populate attributes leveraged by SSO applications

Led a team of 21 global support members in the US, Canada, and UK who were responsible for supporting, deploying, and managing applications on virtual and physical servers on VMWare, OpenStack, and physical hardware for the Capital Markets line of business Managed a technical team supporting infrastructure running on MS Azure, Windows, Linux, Oracle, SQL Server, and MongoDB platforms Handled 24/7 support escalations for infrastructure related issues Ensured that established processes/standards, business technology architecture, risk and production capacity guidelines were followed Involved in internal/external audits for the remediation of process and control gaps Performed SOX attestations to ensure access controls were in place Examined areas for automation and continuous improvement

Managed a team of over 20 individuals responsible for messaging operations (Server Operations, Tier 3 Messaging, and Mobility Client), providing 24/7/365 support for MS Exchange email, MS Lync instant messaging, AirWatch/BlackBerry mobile services, and Aruba ClearPass Wifi across a financial organization with over 60,000 users spanning Canada, U.S., Europe, and Asia Responsible for a highly resilient messaging and mobility device management (MDM) infrastructure consisting of 500 servers and spanning data centers with full disaster recovery Involved in service recoveries with 24/7 on-call duties for the resolution of major outages Participated in major application and infrastructure implementation initiatives, notably an Exchange 2013 (on-premise and cloud), Lync to Skype for Business upgrade, and the rollout of iOS applications for retail branches Responsible for following ITIL processes for changes and providing metrics for service availability, and remediation of security vulnerabilities

Provided leadership by managing and mentoring a team of 16 individuals, local and off-shore staff, responsible for development, engineering, and operations supporting the most critical trading, middle office, and back office risk applications used within BMO Capital Markets Assigned team members to projects in a fast-paced service-oriented environment, managing workload, and tracking deliverables to ensure successful completion Involved in service recoveries with 24/7 on-call duties with resolution of all major outages Responsible for a highly resilient VMWare infrastructure spanning three data centers on a layer-2 network with full disaster recovery capabilities Maintained a server infrastructure composed of Oracle Solaris M8000, HP, and IBM Netezza servers Participated in major application and infrastructure implementation initiatives, notably a Wall Street 5 upgrade, as well as power and router upgrades Developed strong relationships with development managers, project managers, as well as external vendors Participated in security initiatives, as well internal and external audits

Acted as the team lead and the backup manager for an engineering department specializing in directory services, SCOM, SCCM, SharePoint, and file/print services Designed an Active Directory Federation Services (ADFS) infrastructure to provide single sign-on authentication and integration with the SalesForce application Acted as a key team member for M&I’s integration into the BMO infrastructure Worked in Guangzhou, China on an international project for three months for Trading Services for a branch relocation Created an Active Directory and Exchange design for China and expanded AD infrastructure for Guangzhou and Beijing Migrated AIG Canada (BMO Life) into BMO’s AD infrastructure Upgraded AD infrastructure to Windows 2008 R2

Acted as the Active Directory specialist for the GTA-ITM team providing guidance for several outsourcing contracts involving clients that included Cott, Foresters, Air Liquide, and CGI Architected a corporate Active Directory 2003 infrastructure to consolidate Windows domains and Novell trees, as well as file/print services

Acted as the lead for the Enterprise Directory team and a mentor for colleagues by providing technical guidance and promoting the group as a centre of excellence Architected the corporate-wide Active Directory infrastructure used by over 30,000 users in the branch (Pathway Connect) and office tower environments (Office Connect) Planned an Active Directory upgrade to Windows 2003 Advised on the usage of Microsoft Metadirectory Services (MMS) to synchronize user information between Active Directory and Novell eDirectory Designed a Microsoft Operations Manager (MOM) infrastructure to monitor domain controllers across the enterprise Participated in the One-Email project that involved the migration of Lotus Notes to Microsoft Exchange 2000 and its integration into Active Directory Integrated major applications into the Active Directory infrastructure including Siebel, Microsoft SharePoint, and Remedy

[MDS Nordion] Planned and designed a Windows 2000 Active Directory and SMS 2.0 infrastructure for over 1000 users worldwide [McNeil – Johnson and Johnson] Implemented and developed several intranet sites that utilized Active Server Pages with COM, CDO, and ADO, running on IIS and SQL Server 2000 [Nesbitt Burns] Set up an intranet comprised of a Windows 2000 environment running IIS 5 with Windows Load Balancing, Site Server, and Terminal Services. [Ontario Power Generation] Managed major intranet sites that ran on NT 4 servers utilizing SQL Server and Oracle databases. Implemented products including SAP (ITS Manager) and eRoom, and developed web pages on the intranet. [Cancer Care Ontario] Migrated Intranet (NetWare) and Internet (HP-UX) web sites to an Internet Information Server platform [IKO Industries] Proposed intranet for a manufacturing company [CCL Container] Created, distributed, and supported SMS 2.0 application packages [Ontario Power Generation] Worked on a server backup project that utilized tape libraries running over fiber-optics for backing up and restoring over 4 Tb of data [Canadian Tire] Assisted in the large-scale NetWare 4.x to NT migration [Harlequin] Diagnosed and resolved problems with MS Exchange [Nuance Global Traders] Developed automated installation for NT Workstations Performed technical sales calls to close deals in excess of $50,000

Electives in Business, Management Science, Economics, Accounting, Law, Chemistry, and Biology Co-operative Education with 2 years of work experience

Courses in Computer Science, Mathematics, Physics, Chemistry, and French