Anthony Harjo

- Engineering an AI-native platform to automate $X billion in AR collections by predicting customer behavior, triggering automated messages, emails, letters, and AI agent calls, while providing users with clear visibility into payment data and status. - Architecting an end-to-end AR management system leveraging AI agents with autonomous decision-making capabilities and self-learning modules.

Led product strategy and execution for Numisroad, an AI-enhanced marketplace for rare coins and collectibles. www.numisroad.com. *Exited the venture after assessing long-term funding viability. - Launched an end-to-end marketplace platform in 3 months, architecting the product roadmap and leading a cross-functional team of 5 to deliver AI-powered search, real-time inventory management, and a full-stack POS system. Scaling from 0 to 1,000 customers within the first 2 weeks. - Boosted user engagement by 35% through data-driven product improvements and AI-powered recommendation algorithms, increasing DAU and MAU by 10%. - Improved user retention by 20% and increased NPS to 60 through rigorous A/B testing, user experience enhancements, and transparent seller vetting. - Built and managed strategic partnerships with major e-commerce platforms (eBay, Shopify, Etsy), integrating APIs and expanding the marketplace ecosystem and increasing Numisroad’s coin listings by $20M in value.

- Led the product vision and strategy for innovative automation products that delivered over $200M in cost savings - Managed cross-functional technical dependencies across 5+ teams to develop AI/ML driven products that automated service diagnostics, scheduling, and e-commerce purchasing - Oversaw the launch of all service automation app features for 7M+ mobile users, significantly reducing friction in service scheduling

- Drove revenue growth initiatives by automating product purchases within the service flow, generating over $30M in additional revenue - Spearheaded the launch of a software product that increased service technician productivity by 11% in six months, specifically for Autopilot and FSD hardware - Led cross-functional engineering teams to optimize software and firmware features, increasing vehicle repair throughput by 8%

- Led permitting efforts across 330+ stakeholders to ensure the safe, on-time construction of 6,400 miles of gas transmission lines and 46,000 electric towers, impacting over 16M customers - Established mitigation strategies to meet construction timelines and safety requirements, increasing compliance rates from 85% to 98% - Pioneered the creation and launch of a permit intake and tracking system that streamlined the documentation and review process for over 2,000 annual permit requests from city, state, and federal agencies.

- Directed a team of 12 application processors and 2 agency liaisons to review and quality-check over $120M in annual Solar and EV customer rebates - Optimized the customer rebate payment system by launching an Electronic Funds Transfer (EFT) product, reducing payment turnaround time by 400%

- Contributed to the restoration of critical infrastructure and relief efforts for displaced customers during the 2018 Paradise Fire - Guided gas engineers in the restoration, dismantling, and construction of gas distribution and transmission pipelines

- Advised Fortune 500 companies and startups in identifying inefficiencies within their strategy and product pipeline. - Drove client success by delivering a consistent 3:1 return on investment through strategic initiatives.

APH Appraisals is a full-service art consulting agency providing expertise in Southeast Asian paintings and Chinese Ceramics. Our experts has over a decade of experience and are well connected within the art market. * Ultimately paused the business after encountering prolonged supply constraints in the Asian art market that impacted inventory availability, fulfillment, and growth. - Built an end-to-end website and POS system with a team of two software engineers. - Mediated the sales and acquisitions of $200,000 worth of arts and antiques for numerous clients at top auction houses such as Christies, Sothebys and Bonhams.