kevin keck

• Facilitated the migration of all Windows servers and services to Nagios, streamlining the integration of alert communications to Service Now ticketing with automated processes based on criticality. • Utilized Dynatrace to monitor and diagnose application performance issues, proactively identifying and resolving system bottlenecks to ensure optimal functionality and user experience. • Developed and standardized default monitoring checksforservers, collaborating with departments to customize alerting solutions for specific services within the production Windows Server environment. • Served as a Subject Matter Expert for Nagios and database-related monitoring, leading multiple projects to consolidate monitoring tools, including the decommissioning of SCOM and other third-party tools. • Acquired expertise in Dynatrace, Service Now, SolarWinds, and Splunk, providing backup support as a Subject Matter Expert. • Streamlined deployment processes by implementing automated CI/CD pipelines using GitLab and Jenkins, significantly accelerating feature releases and enhancing overall team efficiency. • Provide continuous support to development and operations teams by identifying and addressing issues related to infrastructure, build systems, and deployment procedures.

• Delivered tailored IT solutions as a solutions architect, specializing in environment building, data warehousing, and ETL processes for various clients. • Developed and documented a supply chain and maintenance system for armored vehicle life cycles, ensuring compliance with FedRamp moderate and high-security standards for the Department of Justice. • Trained replacements and maintained up-to-date training materials to ensure seamless transition and continuity of operations for Verana Health post-COVID pandemic. • Cultivated and sustained positive relationships with multiple contracting firms by consistently fulfilling contract requirements and delivering high-quality results for clients such as Teksystems, Gray Matters Inc, Aerotek, RemoteMD, UTMC, and various startups. • Primarily using MS SQL, HDFS, C#, Python, and .Net for solution building