Annu Yadav
Relationship Executive
About
"With over 9 years of experience in hospital administration, guest relations, and patient coordination, I specialize in ensuring smooth healthcare operations and delivering positive patient experiences. Currently working as a Senior Guest Relationship Executive at Rukmani Birla Hospital, Jaipur, I manage grievance redressal, VIP patient services, and front-office operations while coordinating across medical and administrative teams. I hold an M.A. in English, am pursuing an MBA, and have completed multiple management certifications from Harvard ManageMentor, including Strategy Planning, Team Management, and Digital Intelligence. My strengths lie in leadership, patient relationship management, and fostering efficient, compassionate hospital environments. Beyond work, I enjoy reading and cooking — both of which fuel my curiosity and creativity. Always open to connecting with healthcare professionals, leaders, and organizations where I can contribute expertise, grow, and make a meaningful impact in patient care and administration.”
India
Jaipur
Hospital & Health Care
Patient Communications, Cooking, Communication, Patient Administration, Coordinated, Business English, Hospital Management, Mentoring, Decision-Making, Receptionist Duties, Front Office Operations, Creativity and Innovation, Strategic Planning, Literature, Depository Operations, Leadership, Presentation Skills, Trauma Surgery, Hospital Operations, Diversity & Inclusion
Experience
Relationship Executive
Rukmani Birla Hospital
Managing patient relations to ensure a positive experience. Handling grievance redressal and providing timely resolution. Coordinating with medical and administrative teams to streamline patient services. Assisting with VIP patient management and front office operations.
Medical Coordinator
Mangalam Plus Medicity Hospital
Coordinated with doctors, patients, and administrative teams for smooth cardiology department operations. Managed patient records, scheduling, and follow-ups. Ensured effective communication between departments to improve patient care.
Front Office Executive
Fortis Hospital
Managed front desk operations and patient inquiries. Assisted in billing, registration, and admission procedures. Provided support to patients and attendants, ensuring high service quality.
Administrative Manager
APK Perks
Managed office administration, HR support, and vendor coordination. Resigned due to COVID-19 pandemic situation.
Back Office Manager
Regen Hospital & Apex Hospital
Managed back-office operations, patient files, and reporting. Supported medical and administrative staff for smooth hospital functioning.
Front Office Executive
Geetanjali Trauma & Advance Surgical Center
Handled front desk operations, patient inquiries, and appointments.
Front Office Executive
Sonia Hospital
Handled patient communication and front desk responsibilities.
Education
CHANDIGARH UNIVERSITY
Pursuing
University of Rajasthan, Jaipur
ENGLISH LANGUAGE AND LITERATURE/LETTERS
University of Rajasthan, Jaipur
Annu Yadav's Contact Information
Phone
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