Annie L.

I lead and manage the team in executing wide spectrum human resource and administrative as well as secretarial support functions in ensuring smooth business operations. Part of the role involves overseeing the monthly payroll and statutory contributions preparation, claims processing, annual and medical leaves, attendance monitoring, recruitment and hiring along with staff confirmation, appointment, termination and transfers. This includes performing employee relations functions including discipline management, grievances handling and staff counselling in line with the Labor Law as well as drafting an array of letters and documents including appoint letters, warning letters and termination letters. Apart from that, I … - Carry out budget development, expenditure control and monitoring while providing advice to all department managers on human resources and administrative activities. - Perform procurement for office equipment and consumables including sourcing, vendor management as well as price negotiations. - Handle the tenancy agreement, cleaning services, office pantry, building maintenance, procurement of officer supplies and equipment and coordination with IT services provider In addition to managing the magazine allocation and distributor liaison as well as supporting the marketing teams during events, I also serve as Compliance Coordinator in ensuring strict compliance to set regulations and procedures at all times. Lastly, I assist the MD in scheduling meeting and appointments, arranging travel and accommodations, renewal of road tax and car insurance as well as other personal matter while providing coaching and guidance to the team in enhancing respective competencies.

During this tenure, I delivered administrative and secretarial support to the Directors including handling of confidential tasks, addressing incoming phones, emails and enquiries, arrangements of travel and accommodations, preparation of monthly management reports as well as administration of various HR functions. Additionally, I liaised with cosmetic suppliers and created the cosmetics SKUs while compiling cosmetics reports.

I started my career as an Admin cum Customer Service Officer tasked to perform various administrative functions including PO and invoices preparation, data entry, transport and delivery arrangements, meeting scheduling, hotels and transport arrangements. In addition to that, I also handled incoming emails and faxes as well as enquiries and complaints from tenants while ensuring systematic filing of all records.