annette smith

chocolatier

About

Objective I am seeking employment in a challenging role that will stretch my skill set and fulfil my career ambitions. I am an inspirational leader who enjoys a hands on approach, and have a demonstrable track record of success in all the positions I have held. I am loyal, engaging, and a genuine motivator and would bring real drive and dedication to my next role. Interpersonal Skills Committed and Motivated A dedicated leader Excellent communication Demonstrated accuracy, and attention to detail. Specialties: Leadership of a team of up to 30 employees Marketing inc B2B Social Media Marketing SEO Campaign development Store Management Staff training/coaching Inventory Management Stock Taking HR and Recruitment Payroll Understanding of P&L's and EBITDA Able to work under pressure and meet deadlines. Fast learner

Country

united kingdom

City

glasgow

Industry

food production

Skill

social media marketing, seo, store management, inventory management, campaigns, payroll, fast learner, social media, retail, digital marketing, customer service, event management, e commerce, online advertising, marketing, management, recruiting, training, sales management, performance management, mystery shopping, auditing, office management, team leadership, sales, merchandising, marketing strategy, time management, advertising, leadership, blogging, b2b, crm, teamwork, social networking, online marketing, human resources, market research, customer satisfaction, email marketing, team management, web analytics, copywriting, loss prevention, visual merchandising, new business development, customer experience, team building, coaching, event planning

Experience

digital marketing

introlocal

2012-1 - 2012-6 · 6 mos

SEO and Social Media Marketing

marketing co-ordinator and search engine optimisation specialist

safehinge

2010-6 - 2011-6 · 1 yr 1 mo

sales floor manager

borders dundee scotland

2005-10 - 2007-1 · 1 yr 4 mos

* Duties include but not limited to * Team leadership and motivation * merchandising * day to day running of the store, customer service * events management

bookseller

borders swansea wales

2004-5 - 2005-10 · 1 yr 6 mos

* Bookseller, Customer service * Ownership of in store section * Shelving * Till operation,

technical support advisor

ntl swansea wales

2003-1 - 2003-11 · 11 mos

chocolatier

sugarsnap

2016-11 - Present · 9 yrs 11 mos

team leader

expd8 field marketing

2013-3 - 2013-8 · 6 mos

* Leader of a team to ensure clients’ needs are met in their own stores. Duties include * Product Merchandising * Compliance Audits * POS Placement and Promotional Set ups * Ordering, Stocktaking and Returns Management

intern

social media week

2012-6 - 2012-8 · 3 mos

Various responsibilities to help the process of setting up and running Social Media Week in Glasgow including the lead on blog posts and volunteer management.

community executive

yomego

2011-4 - 2012-5 · 1 yr 2 mos

sales and marketing manager

borders

2008-4 - 2010-1 · 1 yr 10 mos

* Leading the team to drive maximum sales, achieve high standards of merchandising and delivery of first class customer service * Developing and implementing a Scotland wide marketing calendar. * Created and distributed advertising and promotional material across relevant targeted channels * Developing an exciting program of events in store and managing all events. * Analysing advertising and marketing opportunities and work with a budget to ensure maximum gain * Responsible for Scottish marketing initiatives including updating local website and Live Feeds * Building and developing accounts with local businesses and schools and identifying sales via outreach * Maximised regular media coverage of events in Borders stores in Scotland * Led a team which achieved the Borders Superstore of the Year for 2 consecutive years * Led a team which achieved the award of Dundee Retail Chain of the year every year since opening the store

operations manager

borders dundee scotland

2007-1 - 2008-4 · 1 yr 4 mos

student - hnc professional cookery and patisserie

city of glasgow college

2013-8 - Present · 13 yrs 2 mos

Follow City of Glasgow College to find out more about what's happening in the College and across its community, be the first to find out about employment opportunities at the College and also ways that you or your business can support the College and our students through our pioneering Industry Academy model.City of Glasgow College, one of Scotland's largest colleges, is home to around 32,500 students from 135 different countries. Supported by great facilities, we offer a wide choice of vocational and leisure courses through all of our 6 Academic Faculties.