anne li

* Dividing potential customers and frequent customers, identifying and meeting customer demand, controlling sales fees and fulfilling sales targets and profits targets of the customers * Establishing customer archives, regularly analyzing and processing customer information and providing sales analysis data as grounds for sales strategies, sales plans and sales targets * Maintaining sound relations with the customers, prudently handling customer complaints, properly solving customer problems and maintaining customer images * Timely feeding back market demand and customer complaints to the leaders as grounds of sales polices of the Company * Communicating with the Financial Department, ensuring timely receipt of sales recovery and prewarning bad debts * Arranging training of the department * Fulfilling other assignments by the VP.

* Implementing existing policies of the Company, enhancing relevant administrative work and ensuring fulfillment of all tasks * Managing seals and key documents of the Company * Receiving visitors * Organizing and coordinating all major events of the Company (such as annual conference as well as commencement and trade opening celebration) * Coordinating matters of the Company with the external stakeholders and ensuring regular operation of the Company * Managing key licenses of the Company and tracking annual checking * Purchasing consumables, office products and welfare * Supervising and managing environment of the Company (such as headquarters of the Company, sales offices and property management buildings) * Arranging training for the new employees * Fulfilling other assignments by the Chairman.

* Interpretation and translation for project, such as assisting the General Manager in daily work, business negotiation, contract execution, banquet, outbound activities and contacting the embassy * Preparing monthly management meetings and keeping meeting minutes * Translating documents and drafting correspondence * Managing correspondences, emails and calls * Assisting in customs clearing * Managing travel arrangement of the overseas visitors and members of the Group, such as visa application, schedule, hotel and transport * Keeping and managing documents, contracts and files entered into between the Group and the Government of Tonga.

Best Debater, Qingdao Technological University 8th Debate Competition, 2005; The Third Prize of 2004 "Zhongjia Cup” CCTV the Sixth “Hope Star” English Charm Contest (Qingdao Region) Activities and Societies: English Department Debate Team