Anna Zhang
Material quality controller @ Wolverine Worldwide
About
My background is Textile and Chemical Engineering. Proficient in English, Chinese, and Vietnamese, adept at bridging cross-cultural communication gaps in international environments. I have over 8 years of experience in the footwear industry as a material quality controller, lab manager and developer. I am eager to pursue further learning opportunities and contribute to innovative projects.
Vietnam
Binh Duong
Apparel & Fashion
Materials Testing, Purchasing, Team Leadership, Materials Science, Laboratory Technicians, Sales, Product Marketing, Customer Relationship Management (CRM), Negotiation, Customer Support, Research Skills, Materials Development, Communication, Product Compliance, Rational Functional Tester, Quality Auditing, Process Auditing, New Product Rollout, Design Thinking, Concept Development
Experience

Material quality controller
Vietnam
Material sourcing for new development and Innovation material. Seasonal Price and MOQ negotiation Control material physical quality, RSL test Localization T2 OTP, Risk Assessments, Supplier order volume file Seasonal ASL New material price and ID creation in Centric Trust Trace platform implementation with T2 Tariff Rebate Tracker for US Order

Laboratory Manager
Binh Duong, Vietnam
1. Oversee all aspects of laboratory operations, Third-party assessment, quality control, product testing, and research for new footwear testing methods. 2. Lead a team of 9 laboratory technicians, providing guidance, training, and performance evaluations to ensure the highest standards of workmanship and productivity. 3. Research & Develop and implement quality assurance protocols to ensure compliance with industry standards and regulations, including SATRA, ASTM, CSA, ISO and GORE-TEX standards. 4. Handle third-party auditing annually from SATRA and quarterly from CSA to ensure adherence to quality and safety standards, resulting in successful audits and continued certification. 5. Successfully passed a total of 19 testing methods under the SATRA Assessment, demonstrating a comprehensive understanding and proficiency in footwear testing methodologies. 6. Collaborate with cross-functional teams in the factory, including R&D, QA&QC, purchasing team, incoming material warehouse, and production line, to identify the material and finished shoes quality or opportunities for process improvement and product innovation. 7. Analyze test results and performance data to identify issues, troubleshoot, and implement corrective actions as needed to improve product quality and reliability. 8. Manage laboratory equipment and facilities, coordinating maintenance and calibration activities to ensure optimal performance and reliability.

Footwear Developer
Binh Duong, Vietnam
1. Acted as an intermediary between the company and customers, facilitating seamless communication and collaboration throughout the product development process. 2. Received specifications, design concepts, and all relevant information from brand partners, then translated customer requirements and design specifications into development plans, ensuring alignment with brand expectations, quality standards, and manufacturing capabilities. 3. Led the development of footwear prototypes from initial concept to commercialization, overseeing all stages of the development process, including purchasing material, prototyping, shipment, testing, and production. 4. Collaborated closely with cross-functional teams, including pattern team, sample room, purchasing, QA/QC, and production, to ensure timely execution and successful completion of development projects. 5. Managed project timelines, milestones, and deliverables, proactively identifying and addressing any obstacles or challenges to minimize delays and ensure on-time delivery. 6. Participate in regular meetings and communications with customers to provide project updates, solicit feedback, and address any concerns or issues that arise during the development process. 7. Worked closely with suppliers to source materials, develop production samples, and optimize manufacturing processes to meet quality, cost, and timeline objectives. 8. Maintained comprehensive documentation of project specifications, development plans, progress reports, and customer communications, ensuring accuracy, transparency, and accountability throughout the development stage. 9. Collaborated closely with commercialization T3/T4 ensuring a seamless transition of SOP from development to production and providing ongoing support to customers as needed.

Sales Engineer
Ho Chi Minh City, Vietnam
1. Proactively search for new clients interested in denim-washing equipment within designated regions to exploit market opportunities. Carry out sales visits and participate in business development initiatives with potential customers. 2. Cultivate enduring relationships with clients by effectively managing and interpreting their needs. Provide comprehensive after-sales support services to ensure client satisfaction. 3. Leverage technical expertise to persuade customers of products or services that align with their quality and pricing requirements. 4. Address customer complaints by conducting thorough investigations, devising effective solutions, preparing detailed reports, and presenting recommendations to management.
Education

Chemical Engineering
1. Achieved success in securing a fully funded scholarship during my master's degree program at NCKU Taiwan. 2. Completed relevant coursework in polymer science, chemical engineering, and material science. 3. Conducted research on the application of extracted natural tree leaves for medicine and cosmetics, exploring their potential benefits and properties in both industries.
Anna Zhang's Contact Information
Phone
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