Anna Ye

1. Managed more than 10 procurement projects simultaneously, ensuring timely completion within established timelines 2. Coordinated bidding processes between internal stakeholders and suppliers, negotiating contracts to ensure compliance with organizational policies and standards 3. Negotiated contracts with suppliers, paying close attention to contract details and terms to ensure optimal results for the organization

1. Managed procurement data analysis, including demand management and market research, to efficiently complete purchasing tasks 2. Developed and managed overseas suppliers, collecting and analyzing supplier information and implementing supplier development and process management to establish stable channels 3. Managed procurement processes, including inquiry, price comparison, contract, purchase order processing, and settlement process follow-up 4. Collaborated with internal stakeholders, including finance, legal affairs, and internal control, to establish and improve procurement management process documents 5. Conducted monthly supplier reviews and assisted with financial support and other tasks

1. Provided excellent customer service by receiving and assisting 50-60 customers per day with various banking transactions such as account opening, mid-to-high-end account changes, and deposit and loan applications 2. Conducted customer risk assessments and provided personalized financial planning to customers, increasing customer satisfaction and retention 3. Collected and analyzed market customer information to establish long-term and stable relationships with key customers 4. Organized morning meetings and maintained daily operation order in the lobby, ensuring smooth business operations and timely resolution of customer inquiries and complaints 5. Proactively identified and resolved branch emergencies, independently deploying emergency personnel and maintaining business order, resulting in a 10% improvement in customer satisfaction ratings