anna dickens

senior client solutions manager

About

LinkedIn is home to the world's largest and most powerful network of professionals. As a Client Solutions Manager within LinkedIn's Marketing Solutions line of business, my job is to help marketers more effectively harness LinkedIn's superior ad targeting capabilities. From shaping content marketing strategies to compiling rich data-driven insights, I provide a consultative customer-first approach to ensure that my clients are consistently exceeding KPIs and getting the most ROI from their advertising initiatives. I'm passionate about delighting clients with exceptional service, from campaign launch to campaign completion and everything in between. Building meaningful relationships--both with clients and colleagues--is what I enjoy most about my role. Outside of the office, you can probably find me doing something active, trying a new recipe or restaurant, or snuggling up with my pet cocker spaniel.

Country

united states

City

chicago

Industry

internet

Skill

marketing, social media marketing, editorial, digital marketing, seo, facebook, content strategy, social media, reporting and analysis, research, account management, microsoft excel, online marketing, search engine optimization, google analytics, client services, data analysis, online advertising, advertising, digital media, marketing strategy, advertising operations, powerpoint, microsoft powerpoint

Experience

senior client solutions manager

2018-9 - Present · 8 yrs 1 mo

On a daily basis, I provide strategic consultation, guidance, and support to a book of business comprising 15+ customers. Currently, I'm specializing in the automotive vertical, helping automotive companies market their products and services to LinkedIn's premiere audience of high-value consumers. Prior to working with auto clients, I had extensive experience servicing B2B technology companies.

client solutions manager

2017-9 - Present · 9 yrs 1 mo

account manager, marketing solutions

2016-6 - 2017-9 · 1 yr 4 mos

* Primary responsibilities include: * Providing education, best practices, and support to help clients get the most ROI from their LinkedIn advertising campaigns * Offering optimization recommendations and consultative services to ensure campaign KPIs are met * Conducting regular performance calls and compiling insights-rich reporting and analysis on a regular basis * Project-managing timelines and creative/asset submissions

digital content producer and ad ops manager

fexy media

2013-6 - 2015-6 · 2 yrs 1 mo

* Managed, edited and curated all digital content for SpryLiving.com, a highly-trafficked women’s health and wellness website * Executed a variety of direct sold ad campaigns and managed day-to-day ad operations including optimization, delivery, inventory and reporting. Reviewed and approved insertion orders * Implemented Spry Living's social media strategy across various platforms including Facebook, Twitter and Pinterest. * Pursued strategic content partnerships and utilized SEO best practices * Generated $57K in custom content ad sales for PGOA's websites from December 2014 to June 2015

associate account manager, marketing solutions

2015-6 - 2016-6 · 1 yr 1 mo

* As a Marketing Solutions Associate Account Manager supporting the Enterprise Tech vertical, I was responsible for championing a seamless customer experience post-sales. Day-to-day roles and responsibilities included: * Monitoring the campaign performance of our clients’ marketing and advertising programs to ensure key success metrics are being met * Generating comprehensive reports throughout the campaign life cycle * Analyzing data to make recommendations for campaign optimization and identifying areas for up-sell and renewal. * Working cross-functionally and collaboratively with various members of Account Services, Sales, and Ad Ops