Anna Blanchette

Manage store operations by ensuring exceptional performance and excellent customer service for repeat business.

Responsible for maximizing the sales and profitability of the store (100 – 300 hrs per wk), providing coaching and leadership to the store team, and ensuring a continuous effort is devoted to relationship building and customer service on the part of all associates. • Provided coaching and leadership required to ensure the hiring, development and success in the areas of customer service, operations management and human resources. • Performed visual merchandising and maintenance to ensure store is consistently presenting the store image in the company requirements • Recruited enthusiastic employees who were interested in being part of an upbeat team environment, provided training, performed staff evaluation and coaching and addressed performance and disciplinary issues • Monitored daily targets and results and scheduled in line with daily business trends and requirement • Opened 10 new stores as designated Store Opener for the district • Visual Facilitator for the district and assumed this role for more than one year • Kept a clean, safe store and as well as maintained compliance with all health and safety regulations • Maintained excellent shrink results during each year • Received a variety of awards for eight (8) consecutive years.