anna tuft

* Managed cash register and money responsibly on a daily basis * Handled paperwork and organization for managers * Handled the issues and concerns of other floor staff * Assisted managers with delegating breaks and organizing the booth area * Interacted regularly with patrons through ticket sales and food service * Provided excellent service, including assisting difficult and upset customers

* Trained new employees and aided in their development * Worked with catering services * Operated cash register successfully and served customers on a day to day basis

Created and sent out invoices -Insured smooth transactions between companies and agents -Issued policies -Generated endorsements -Cancelled and reinstated policies -Produced certificates of insurance as needed for agents -On a daily basis worked with underwriters and their assistants to do any job within my means for them.

As a CSR with Farm Bureau Insurance I provide prompt and courteous service to clients and potential clients. I work hard to establish company policies and procedures. Assisting agents and claims personnel. On a daily basis I follow workflow procedures to process applications, policy changes, and claims. While doing this I make sure that the workflow between the county office and home office is accurate and complete. Through out the day I will collect and process monies for business premiums and other payments, following established cash-handling and banking procedures, including balancing and making deposits.The efforts I make on a day to day basis are performing general office duties in the county office, including but not limited to answering the phones, filing, typing, and mail processing.

On a daily basis, I check people in for their appointments, check their eligibility and benefits with their insurance, file insurance claims, fax important information to other doctor's in the surrounding areas, check out patients, handle a multi line telephone. More often than not I am having to order office supplies and make sure that we are not running out of anything important. I handle and make adjustments to glasses when it is needed and occasionally I am on the sales floor making sales.