Anna Timofeeva

Planning and executing small- and medium-sized projects within the pharmaceutical industry, focusing on budget management, client relationship building, and supplier contracting. My role involves overseeing all stages of project delivery, ensuring projects were completed on time and within budget. Key Responsibilities: Managing end-to-end small and medium-sized project execution, including developing detailed project steps, and budget updates Research & Contracting the suppliers Meeting logistics and attendee management via Cvent, including website creation, flight bookings, room block management, and the coordination of on-site arrangements Client communication during & post planning phase Key Achievements: Built and maintained strong client relationships, ensuring clear communication during all phases of planning and execution, which contributed to a client satisfaction and repeat business. Successfully managed the delivery of nearly 50 small- and medium-sized projects within the pharmaceutical industry, consistently meeting deadlines and staying within budget, resulting in ~20% improvement in project efficiency. Coordinated logistics for high-profile events and meetings, managing up to 550 attendees and handling all aspects from website creation to on-site arrangements, receiving positive feedback from clients and ensuring seamless event execution.

Outline: As a Conference and Event Specialist (Banqueting), I was responsible for the efficient execution of private and business events at Van der Valk De Cantharel, primarily focusing on the banqueting side of operations. My role involved overseeing the seamless setup and service delivery for events, ensuring a high level of client satisfaction, and providing excellent customer service throughout the event lifecycle. Key Responsibilities: Managed the setup of banquet halls and meeting spaces, ensuring client requirements were met, including seating arrangements, AV setups, and décor. Delivered excellent service during events, assisting guests, ensuring timely food and beverage delivery, and addressing any immediate needs or issues. Team Coordination: Worked closely with kitchen, catering, and service staff to ensure seamless event execution, from pre-event preparation to post-event breakdown. Event Breakdown: Coordinated the cleanup of event spaces, ensuring everything was returned to order and ready for the next event. Key Achievements: Successfully executed various events, including weddings, corporate meetings, and private parties, consistently delivering high-quality service and guest satisfaction. Improved event setup efficiency, reducing preparation time while maintaining high standards for presentation and service quality. Consistently received positive client feedback for excellent customer service, contributing to repeat business and increased bookings.

Kanaal Concert 2019 Supported the lead event managers with day-to-day operations, including sourcing suppliers, conducting venue visits, and maintaining communication with clients. Assisted in overseeing the event build-up process to ensure smooth execution. Contributed to the successful planning and delivery of the Kanaal Concert 2019, gaining hands-on experience in large-scale event coordination.

Managed planning and execution of private and corporate events, ensuring seamless logistics, client satisfaction, and memorable experiences from concept to on-site delivery. Key Responsibilities: Coordinated event logistics, including vendor management, timelines, and client communication. Oversaw on-site event execution, ensuring smooth operations and client satisfaction. Managed budgets and ensured all events met client specifications. Key Achievements: Delivered successful events that exceeded client expectations, receiving positive feedback and contributing to repeat business. Utilized CRM systems to track client interactions, enhance relationship management, and drive business growth. Developed strong client relationships, resulting in increased referrals and repeat bookings.