Ann-Marie Osagie

Sales Consultant, leading sales for clients in the Eastern GTA market (including Whitby, Oshawa, Pickering and Ajax.). Our brands include Moroccanoil, Lanza, Paul Mitchell, Schwarzkopf, Farouk Systems & DS Laboratories. About our business: CanRad Beauty Limited is a fourth generation family owned and operated company, distributing hair care products to the professional beauty industry. The Wise family started in the hair care business in 1912, in a hair salon that specialized in the manufacturing of human hair wigs. In 2012 we celebrated our 100th anniversary in the beauty business Toronto Human Hair was founded in 1931 as a wig manufacturer. In 1937 the family expanded the business into distribution. Julius (Sonny) Wise began his career as a door to door wig salesman in the mid nineteen forties. By the early sixties, distribution had expanded to include Canadian manufactured hair care products along with wigs to be sold to salons throughout Ontario. www.canrad.com

Regional Manager responsible for 6 retail outlets and directly manages 15 staff across South Western Ontario and the GTA. Part of a busy team, driving sales of shop products by communicating and listening to customers and ensuring that they receive the highest standards of customer service. Responsible for driving sales, growing customers base, promoting new and existing products. Setting up and managing trade shows  Provide direct leadership regarding daily business operations to upwards of 12 employees, including 6 Store Managers.  Direct all aspects of recruitment, performance management, personal development initiatives recruit and train employees on sales, customer service skills, including how to identify customer needs, cross-selling opportunities.  Conduct extensive P&L analysis – create and review statements, while training staff to examine statements for underlying trends and issues  Facilitate all sales scheduling, forecasting and reporting, while monitoring retail inventory for all stores  Promoted a customer-centric office environment, while fostering a positive experience for each respective client  Implemented various marketing and sales campaigns, aimed at increasing revenue and driving product and brand awareness Accomplishments:  Expanded client base by 25% in 6 months by consistently delivering goal-surpassing marketing results and ensuring complete customers satisfaction  Reactivated dormant accounts through the promotion of new products and business development  Earned commendations from business partners for communication deliverables that targeted desired audiences and articulated the value of products and services.

Supported the business with store rosters, hiring and training new staff and monitoring work practices among the part-time sales assistants. Led the merchandising aspect for all window and in store displays of stock, changed on a weekly basis. Assisted the store manager in daily operation of the store (occasionally assuming store responsibility in his absence). Assisted manager in the implementation of complete merchandise information accurately in time. Completed all training materials and communicated company newsletters and other information to staff regularly. Completed daily registering and store open/close functions.

Owner of a beauty business specializing in nail and beauty products.

Responsible for operations, merchandising, sales, budget and inventory.Assisted Store manager with tasks including ordering stock from the warehouse, working out weekly rosters, merchandising new season stock, banking, resolving staff conflicts, loss prevention. Increased sales with excellent customer service levels and developed good relationships with regular customers Assisted with the PR for the store by facilitating stylists needs and requests for magazine features Processed Internet sales and ensured their delivery  Top performer who consistently meet or exceed sales objectives and comfortable growing the business.  Successfully increased sales to existing customers through relationship building and cross- selling, demonstrated thorough knowledge of products.  Strong customer focus and outgoing personality.