ann-kristin mcnamara

* Manage replenishment activities * Control inventory interfaces with LSP (Local Service provider) * Control inventory movements done by LSP and reconcile SAP with LSPs inventory levels * Run interfaces with LSP and ensure orders have been integrated in SAP * Manage, track and resolve Tier 1 disputes and route to local affiliates when required * Create and edit material master data * Liaise with internal contacts including Finance, Sales and Marketing and Distribution * Liaise with external partners including logistic service providers * Build and maintain a strong knowledge of the organisations product lines within market

* Company - Trend Micro * Point of Contact for all small medium business resellers in the Nordic region. Working towards monthly and quarterly targets. Value add customer support * Coordinating sales strategies and campaigns with resellers, distribution partners and Company. Arranging reseller product trainings and anything to help them to meet sales targets. * Providing weekly and monthly reports of customer progress and needs, working closely with other departments for example marketing and local offices to provide customers with the assistant needed to meet their targets and grow business.

Broad knowledge of order to cash processes by managing high volume customer accounts, addressing customer invoicing and credit queries, coordinating product returns, expedites, stock rotations and recalls. Ability to work in a pressurised environment under quarter end and providing back up for team members through holiday periods. Coordinated quotations, requests and complaints, provided information on new product opportunities, forecasted client's product demand. Other admin tasks

* RCI * Working with customers planning and arranging their holidays. * Providing info and selling holiday packages including accommodation, flights and tickets to amusements at destinations.

Planning and booking holidays for companies members. Planning complete package holidays.

* Company - Sixbackens Homebakery * Responsible packaging and co-ordinating the bakery's orders on a timely basis. * Also worked as a holiday/sick leave cover in the in-house shop.

* Manage replenishment activities * Control inventory interfaces with LSP (Local Service provider) * Control inventory movements done by LSP and reconcile SAP with LSPs inventory levels * Run interfaces with LSP and ensure orders have been integrated in SAP * Manage, track and resolve Tier 1 disputes and route to local affiliates when required * Create and edit material master data * Liaise with internal contacts including Finance, Sales and Marketing and Distribution * Liaise with external partners including logistic service providers * Build and maintain a strong knowledge of the organisations product lines within market