Ann Kathlyn Gallito

Cold Caller / Virtual Assistant @ BruntWork

About

I’m a results-driven Virtual Assistant and LinkedIn Prospector with over 6 years of experience in lead generation, customer service, appointment setting, and social media support. I’ve worked with coaches, e-commerce brands, and agencies, helping them build meaningful connections and generate qualified leads through platforms like LinkedIn, Instagram, and CRM tools like HubSpot and Zoho. I’m passionate about creating outreach strategies that convert, building genuine relationships, and supporting businesses with professional, reliable virtual assistance. Tech-savvy, resourceful, and proactive, I love taking initiative to solve problems and deliver consistent results. 🔧 Tools I Use: LinkedIn Sales Navigator • HubSpot • Salesforce • Canva • Google Workspace • Zoho CRM 💬 Open to remote roles in Lead Generation, LinkedIn Outreach, or Executive VA support.

Country

City

Philippines

Industry

Professional Training & Coaching

Skill

Administration, Administrative Assistance, Community Outreach, Virtual Assistance, Customer Success, Sales, Telemarketing, Customer Support

Experience

Cold Caller / Virtual Assistant

BruntWork

2025-2 - Present · 1 yr 8 mos

Virtual Assistant | Community Outreach Specialist

Being-Institute

2025-3 - 2025-6 · 4 mos

St Gallen, Switzerland

Customer Care Specialist

2018-1 - 2020-9 · 2 yrs 9 mos

Philippines

● Handled high-volume inbound and outbound calls, assisting customers with inquiries, complaints, and service requests. ● Provided excellent customer service by resolving issues efficiently and ensuring customer satisfaction. ● Maintained accurate customer records using CRM systems like Salesforce, HubSpot, or Zoho. ● Processed orders, refunds, and returns while adhering to company policies. ● Assisted with upselling and cross-selling products/services to increase revenue. ● Worked closely with teams to improve customer experience and retention rates.