
Anmol Singh
Office Administrator @ Immortal Plumbing & Heating
About
I am a Bachelor of Business Administration student specializing in International Business at Langara College. My experience spans customer experience, operations management, event coordination, and community engagement. In roles with Sodexo Live! and Five Rivers Heart Association, I have led teams in high-volume environments, developed visual merchandising strategies, and supported large-scale community events. My approach combines a strong focus on operational efficiency with a commitment to building meaningful connections with customers and stakeholders. Core Strengths: • Customer Service & Relationship Building • Team Leadership & Staff Training • Process Improvement & Visual Merchandising • Event Planning & Logistics I’m passionate about creating positive experiences and contributing to organizations that drive purpose and impact. I thrive in fast-paced, collaborative settings where I can apply both creativity and strategic thinking to deliver results.
Canada
Surrey
Hospitality
Documentation, Finance, Bookkeeping, Auditing, Food Handling, Customer Engagement, Food Safety, Health Advocacy, Research Skills, Report Writing, Presentation Skills, Health and Safety Compliance, Professional Cleaning, Visual Merchandising, Customer Experience, Creative Direction, Fashion Design, Branding, Embroidery, Entrepreneurship
Experience

Stand leader (Event Days)
Vancouver, British Columbia, Canada
• Conduct opening procedures, including counting and reconciling opening stock, placing orders for missing items, and preparing food and equipment for event operations. • Assign daily duties to team members, providing clear direction to ensure efficient workflows and adherence to food safety standards. • Train and mentor team members on food preparation, customer service, health and safety protocols, and operational procedures to ensure consistent performance. • Oversee all aspects of food preparation and service during events, monitoring product quality, food temperatures, and presentation to maintain company standards. • Deliver prompt and professional customer service by resolving guest concerns and complaints effectively, ensuring a positive experience. • Perform end-of-day procedures, including counting closing inventory, entering data accurately into the system, completing required paperwork, and reconciling cash and sales records. • Ensure the stand is thoroughly cleaned, sanitized, and organized, maintaining readiness for subsequent events and compliance with health and safety regulations.

Merchandiser & Food Stand Cleaner (Non-Event Days)
Vancouver, British Columbia, Canada
• Clean and sanitize all equipment, machinery, and surfaces to maintain health and safety standards in preparation for upcoming events. • Restock inventory and supplies, verifying product quantities and ensuring all items are organized and properly rotated. • Merchandise products according to company planograms and visual standards to create attractive displays and optimize sales. • Inspect and maintain equipment to ensure proper functioning and readiness for event operations. • Support team members with additional cleaning, organizing, and setup tasks as needed to keep the stand in excellent condition.

Stand Worker
Vancouver, British Columbia, Canada
• Assisted in operating food and beverage stands during high-traffic events at BC Place, ensuring efficient service. • Provided fast and friendly service to guests, enhancing their overall event experience. • Handled POS transactions accurately, contributing to a seamless checkout process. • Maintained cleanliness and organization throughout shifts, supporting a positive work environment.

Seafood Team Member
West Vancouver, BC
• Delivered excellent customer service by assisting customers with seafood selection and product knowledge • Prepared, packaged, labeled, and displayed seafood products according to company standards • Followed food safety, sanitation, and temperature control procedures at all times • Maintained cleanliness and organization of the seafood counter and work areas • Assisted with stocking, inventory rotation, and waste reduction • Worked collaboratively with team members to ensure smooth daily operations

Student Intern
Vancouver, British Columbia, Canada
• Audited and reviewed client files including tax letters, broker letters, and condominium documents • Assisted with bank runs, including cash withdrawals and deposits as required • Scanned and organized financial documents such as receipts, cheques, void cheques, and bank statements • Uploaded scanned documents accurately into the internal system for recordkeeping • Ensured files were complete, properly labeled, and up to date • Maintained confidentiality and followed office procedures when handling sensitive documents

Quick Service Attendant
Vancouver, British Columbia, Canada
• Delivered exceptional service in a fast-paced event environment, enhancing guest satisfaction. • Operated POS systems efficiently, ensuring accurate transactions and quick service. • Collaborated with team members to manage large crowds, maintaining high service standards. • Contributed to a clean and organized service area, promoting a positive guest experience.
Education

International Business
Pursuing a Bachelor of Business Administration with a focus on International Business. Coursework includes marketing, financial accounting, operations management, and international trade. Developing skills in project management, cross-cultural communication, and strategic planning. Actively applying business concepts through volunteer experiences and work in customer service and event operations.
Anmol Singh's Contact Information
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