Anmol Deyol

• Coordinated with various departments to facilitate smooth operation of back office functions. • Coping up with the different areas of the management and processing the tasks related to the order and technical Nature. • Intense use of SAP workflow while managing Client records. • Diagnose and Troubleshoot Technical Problems related to Client Profile. • Supporting backend systems for order management and fulfillment, ensuring timely and accurate processing • Troubleshooting and resolving complex issues related to order status, payment, and shipment.

• Lead the sales and marketing team to ensure they are effectively collaborating to meet the company’s goals. • Leverage data to build better sales and marketing plans and to make more meaningful client relationships. • Worked with executives to launch our local brand into a nationwide franchise. Skills: Sales Acumen · Account Management · Corporate Sales · Customer Relationship Management (CRM) · Corporate Sales Management · Client Accounts · New Business Opportunities · Lead Qualification · Customer Satisfaction · Strategic Partnerships · Relationship Building · Successful Negotiation

• Handled Escalations for Image Verification team. • Excelled in managing high-volume customer interactions, handling over 65 calls daily with a consistent 98% satisfaction. • Expertly resolved complex issues and streamlined online engagement using advanced CRM and e-ticketing systems, enhancing overall service efficiency