Ankush Goyal

Building Agentic Commerce Stack. Led the pivot from e-commerce platform to Agentic AI Commerce infrastructure company. I lead the AI, Engineering, Product, Design, Forward Deployed Engineering (Delivery), and Support teams. We're looking for amazing folks who want to join us on our mission. If you're interested, look here: https://ats.rippling.com/fabric-inc/jobs (Series C; $300M+ raised at $1.5B valuation from top tier investors)

Narvar is the category creator in agentic post-purchase customer experience, used globally by 1,500+ of the world’s largest brands. I had the front row seat to help scale the company. - ~$10M ARR —> $120M+ ARR ($1B valuation) - 2 —> 6 Products (focused on building durable AI native / data intensive products) - R&D (Product & Engineering) - Also responsible for Customer Engineering (Solution Architecture & Professional Services) - Grew the team from 50 to 130+ focusing on leadership roles (IC and Management) - Established strong operating discipline across product and engineering to drive velocity, quality, reliability, cost efficiency and customer and revenue impact - Established operating systems for Solution Architecture (Presales), Implementations, Customer Support

Heading all global engineering (product, platform, quality), data, security, program management, infrastructure & SRE - Distributed teams across North America and India - Grew the team from 60 to 130+ focusing on leadership roles (IC and Management)

Zenreach (Series C; $100M+ raised) is an automated marketing platform for brick-and-mortar businesses. - Built an attribution technology to close the loop between online advertising and offline sales. - Responsible for product engineering, devops, SRE, data, security, overall architecture, technology roadmap & R&D opex.

Formerly, RelateIQ (first AI-native CRM of its time) - Acquired by Salesforce.com in 2014 for ~$400M. Was rebranded to SalesforceIQ at Dreamforce, 2015 and eventually became the foundation of Agentforce. - Early tech lead at RelateIQ, and led platform scaling efforts post acquisition – wherein we grew the company by 5x (~250 employees), customer base by >30x in ~2 years. - Headed SalesforceIQ CRM product engineering during last year of my tenure. SalesforceIQ is now called Salesforce Essentials and underlying data platform is part of Agentforce.

Nextag was the first and largest comparison shopping engine in US and one of the most visited online website (at the time). - Contributed to the development of a new catalog and inventory system modernizing data stack from Oracle to HBase (margin expansion by removing Oracle licensing cost) and RabbitMQ to Kafka+Storm. - Built classification/ ML platform to help classify product feed in near realtime. - Developed a prototype system to identify watermarks on images, enhancing content security and ensuring quality control. - Developed and implemented a robust and fault-tolerant system for near real time syndication of Nextag's product catalog to Facebook, handling hundreds of millions of catalog-feed deltas daily.

Orbitz.com (one of the largest OTA at the time) - acquired by Expedia - Wrote the system that manages Air Fulfillment, Cancellations & Exchanges, Search. - Wrote the system that manages TSA information. - Did a ton of rewrite & refactoring to optimize for performance and increase maintainability.

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