Ankit Talwar

- Directed a team of 12+ PMs, engineers, and data scientists delivering GenAI and multimodal AI platforms (voice, chat, social, self-service) that support 300M+ global users and consistently achieve 95%+ CSAT. - Defined and executed roadmap for Conversational AI, Agentic AI, and multimodal assistants, driving industry-first launches and double-digit adoption growth across digital and voice channels. - Partnered with AI/ML engineers to deploy machine learning models that improved product recommendations and reduced resolution time, generating $XXXM+ in operational impact. - Championed enterprise adoption of GenAI for personalization and automation, leading to a 30% increase in unassisted engagement and measurable gains in efficiency. - Active judge, mentor, and speaker at hackathons and industry events, shaping the next wave of Agentic AI and CX innovation.

- Led a global team of product managers to deliver AI/ML-powered supply chain platforms, including predictive demand forecasting, real-time delivery tracking, and digital twin optimization. - Reduced delivery estimate variance by 40% through ML-driven tracking models, giving customers real-time availability insights and lifting cart conversions by 30% across e-commerce channels. - Partnered with data science teams to improve forecast accuracy by 20% using advanced machine learning models, ensuring product availability while optimizing global operations reducing inventory costs by $200M.

- Post-Merger Integration: Drove product and headcount rationalization during Dell–EMC integration, using advanced analytics and scenario modeling to streamline offerings and deliver a 20% OPEX reduction. - Synergy Realization: Achieved ~$100M in savings (10% of $1B synergy target) by applying AI-driven forecasting, pricing analytics, and consumption optimization, strengthening global operations and unlocking measurable business value. - Leadership Impact: Partnered with executives and cross-functional teams across regions to ensure smooth integration, balancing efficiency gains with customer and employee experience during large-scale transformation

Fast-track promoted (top 5% of staff) based on consistent high-impact delivery and strong client recognition. - Led cross-functional advisory teams driving digital transformation and AI/ML initiatives for Fortune 500 clients in healthcare and operations. - Unlocked $10M+ in revenue leakage for a national healthcare provider by automating and standardizing the end-to-end patient journey (from onboarding through discharge). - Increased annual cash flow by $8.5M by deploying AI-driven inventory optimization, reducing excess stock by 30% while improving satisfaction scores by 25%.

Sector Expertise : Telecom, BPO, Healthcare, IT and ITES Role: • Created IT strategy roadmap for automation of customer facing business processes to improve efficiency and turnaround time • Led PMO in creating business continuity framework for outsourcing client across 9 locations to prevent loss of $22.5M/year

Responsible to work on advisory engagements in Telecom and IT Sector - Business Development: Instrumental in established business continuity advisory solution with team, largest revenue generating service (~$10M/year) within department - Risk management: Designed integrated business continuity plan for a leading telecom provider. The BCP plan was implemented at client location in India, Sri Lanka and Bangladesh

A website Portal with the following mission - 1) Jobs/Internships – To create job/internship opportunities for fellow JMI students. 2) Alumni connect – To connect JMI alumni across Geographies. 3) Marketing – To communicate activities of the Institution and Alumni. 4) Interact – To interact with students, staff and faculty and with one another. 5) Academics & Scholarships – To participate in activities contributing to improvement of infrastructure and Academics activities of JMI University. To institute prizes & scholarships to students for merit, and financial aid to the poor and deserving students of JMI University.

4 weeks Summer Training from 15th June to 19th July 06 in Department of Information Technology, Government Of India ,New Delhi on “8085 Microprocessor, Hardware, Software and Interfacing “