Ankitha Yellarthi
Business System Analyst @ Scotiabank
About
Professional Business Analyst with advanced knowledge of business/software requirements elicitation, analysis, documentation, and management using multiple tools in different methodologies (Agile/ Waterfall). Exceptional organizational, project management, and leadership skills. Adaptable assessor of business problems and root cause analysis, with expertise in building Information Technology based business solutions in an ever-evolving business landscape.
Canada
North York
Financial Services
Business Requirements, Health Insurance, Business Systems Analysis, Non-Functional Requirements, Stakeholder Analysis, Ceremonies, Agile Environment, Strategic Roadmaps, Customer Relationship Management (CRM), Microsoft Azure, Microsoft 365, Customer Research, ITIL, Microsoft PowerPoint, Microsoft Project, Microsoft Excel, Digitization, Confluence, Business Analysis, Business Process Mapping
Experience

Business System Analyst
Worked on Electronic Fund Transfer (EFT) payments modernization project. Involved in various stages of implementation, ie. Planning, development and testing phases Project: Migration of EFT payments Receive flow from Mainframe (Legacy) to LVPE (Low Value Payments Engine) • Collaborated with SMEs and Product owners to analyze As-is Mainframe PICS system functionality and created process flow diagrams in Mural and VBA • Documented more than 50 user stories covering EFT flow – File receiving into PHUB-EFT, conversion of file formats from CPA 005 messaging to ISO20022 and validations at File and transaction levels • Created 500 CPA standard mock files - in line with 13 Financial Institutions across 3 exchange times - for extensive testing using Filezilla and Gitbash. Verified tested files and transactions in database (DBeaver) • Captured technical details in Confluence from Developers for troubleshooting defects in WTX Mapper, CPS Validations, Splunk Alerts etc. • Created Requirements Traceability Matrix (RTM) and test cases using X-ray Repository in JIRA. Tracked progress during test phase using IST and UAT dashboards • Worked with Payments Canada and internal cross functional teams to clarify process flow related queries. Prepared payments receive flow presentation to higher management

Senior Business Systems Analyst | Product Owner | Government of Canada
• Created OTP screens, email templates, timeout periods (with nodes) and validated sync between security and NIHB databases - as part of multi-factor authentication (OKTA). Post go-live, worked on issues with linking email to active web-user accounts • Collaborated with Canada Post for API integration with NIHB and HICPS portals. Validated API calls by extensive testing of display addresses in 150 + screens • Worked with French translation teams for Accessibility testing in NIHB portal. Interacted with Business teams and Technical writers to prepare documentation for Release notes • Job shadowed ISC and customer service reps to optimize dental claims customer queue in HICPS. Worked with developers to execute the proposals and validated results in SIT and UAT env • Interacted with Developers and QA specialists during product development phases - Triage, Grooming, Development, manual and CITS automation testing • Gathered requirements for implementing enhancement projects from stakeholders (ISC). Analyzed project scope, created Analysis Proposals and Cost Estimates in line with Project manager’s expectations • Documentation - Created User Stories and Acceptance criteria in Jira/ Confluence based on the requirements gathered. Utilized Cherwell to communicate findings with ISC • Generated Process Flow diagrams using MS Word, PowerPoint. Created UI mock-ups based on requirements from stakeholders in Software Development Lifecycle (SDLC) • Performed SIT, Regression Testing to resolve bugs and ensure smooth workflow. Supported production deployments for sprint release • Data analysis – Assisted in generating KPI reports for management by analyzing data and creating dashboards in MS Excel • Worked on Test strategy, Test plan, Test Cases/ Test scripts using JIRA. Raised defects and documented in Defect management tool. Supported end users during User Acceptance Testing (UAT) • Supported Post Implementation process by creating User-manuals (MS Word), Demos to stakeholders

Senior Business Systems Analyst
Toronto, Ontario, Canada
• Performed Vendor analysis and gathered requirements for vendor product implementation (Broadridge) • Communicated with technical teams - Developers, UI/UX designers and QA specialists during Sprint Planning meetings and created Sprint Backlogs for product development in stages • Defined the scope of the project, financial projections and performed Gap and Cost/benefit analysis • Created User Stories / acceptance criteria and Product Backlogs based on the requirements gathered during Grooming sessions with Product Owner in JIRA • Utilized Project management techniques to prepare Gantt Charts in MS Excel based on Time tracking templates and preformed SWOT analysis • Coordinated with the Accounting department to reconciliate reports generated from settlement system - Canadian Depository for Securities (CDS) • Worked with Reporting Analysts to accurately capture data to generate reports for Regulatory Reporting bodies (BASEL III) • Assisted Risk Managers (Credit Risk/Market Risk Managers) to determined the risks involved the transactions of ETD, OTC derivates • Based on Data Dictionaries of source and target databases created Data Mapping (Data comparison) document to perform Data Migration • Collaborated with Market Analysts to ensure seamless data transfer (Integration) from Bloomberg Terminal to the Vendor product • Generated Process Flow diagrams and Data Flow diagrams using MS Visio. Created Wireframe diagrams based on requirements from Product Owners and stakeholders in SDLC • Performed SIT, Regression Testing to resolve bugs and ensure smooth workflow. Created Traceability Matrix (RTM) • Assisted in generating KPI reports for management by running SQL queries and creating dashboards in MS Excel • Worked on Test plan, Test Cases using JIRA. Raised defects and documented in Defect management tool. Supported end users during UAT • Supported Change management by creating User-manuals, training sessions

Business Systems Analyst / QA Analyst
Toronto, Ontario, Canada
• Defined the scope of the project for re-engineering of Claims Application by facilitating Grooming Sessions with Product Owner • Created User Stories / Acceptance Criteria for development and prioritized the product backlog along with stakeholders • Collaborated with Quotes and Claims departments to define user stories for API integration • Interacted with multiple stakeholders to ensure seamless dataflow between Customer (CRM), Claims and Treasury Management portals (GUIDEWIRE) • Worked as a part of Scrum Teams with Sprint cycles, Daily stand ups, User Story implementation and reviewed performance in Sprint Retro Meetings and acted as a liaison between stakeholders and execution team • Designed and executed Test Plan, Test cases for User Acceptance Testing (UAT) and System Integration Testing (SIT) in Software Development Life cycle (SDLC). Worked on setting Test environment • Mapped As-Is and To-Be process workflows and communicated the findings with stakeholders and internal development team • Extracted data from the SQL databases for ETL Testing. Responsible for analyzing and preparing reports using MS Excel • Utilized Defect Management Tool (JIRA) to raise defects and monitor testing phases and created Defect Triage to prioritize bugs based on Severity • Supported Post Implementation knowledge transfer and on boarding process by creating extensive documentation and facilitating PowerPoint presentations

Business Systems Analyst
Montreal, Quebec, Canada
• Worked on enhancement of the Customer webpage User-Interface by gathering requirements from Financial planners (Key stakeholder) through JAD workshops, brainstorming, prototyping • Performed Gap analysis to define scope of the project. Responsible for calculating ROI to support PM • Interacted with Accounts Payable and Accounts Receivable teams to validate processing of data- Credit cards, Direct Deposits, Cheques, EFT payments in the Treasury Management System software (MS Dynamics) • Prepared Business Requirement Document (BRD), System Requirements Specification (SRD). Created Requirement Traceability Matrix to map these requirements. • Created Use case, Sequence Diagrams, using MS Visio by interacting with UI/UX designers according to UML methodology thus defining the Data Process Models • Involved extensively in the Logical, Physical, Transformational and Conceptual stages of Data Modeling during the Database Design Life Cycle (DDLC) • Created Data Mapping document based on Data Dictionaries of source and target databases to perform Data migration • Data analysis - Prepared customized reports by extracting data from SQL databases to generate dashboards using SQL and MS Excel • Created Issue logs (MS Project) to raise defects and monitor testing phases • Assisted the QA team in designing the Test plan and Test cases in JIRA. Performed User Acceptance Testing (UAT)
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