Ankit Aggarwal

Ankit Aggarwal

Infrastructure and Data Systems Engineering Manager @ Zoom

About

As a DevOps Engineering Leader at Zoom, I bring over 15 years of experience in designing and scaling cloud infrastructure platforms that emphasize automation, resiliency, and efficiency. My focus is on enabling high-velocity engineering teams through well-architected systems and infrastructure that support growth at scale. At Zoom, I lead cloud transformation initiatives—most notably the migration of EMR-based big data platforms to Kubernetes (EKS) using open-source data processing frameworks. This effort has significantly improved platform elasticity, reduced operational overhead, and optimized infrastructure costs. I collaborate closely with engineering, CloudOps, and security teams to drive infrastructure automation, observability, CI/CD, and container orchestration across Zoom’s core infrastructure. 🔹 My experience includes: * Achieved 30% AWS cost reduction by modernizing infrastructure with IaC and resource optimization * Increased developer velocity by 40% through streamlined CI/CD pipelines using Jenkins and GitOps (in-house) * Ensured 99.99% uptime across business-critical services using Kubernetes, autoscaling, and observability * Designed and launched the Customer External Analytics Reporting Platform on AWS—delivering high availability, scalability, and DR support using EMR, RDS, DynamoDB, Kinesis and MWAA * Led infrastructure initiatives for multi-region high availability and disaster recovery readiness * Built reusable Terraform modules and established governance around cloud adoption across teams * Mentored a team of 8 engineers, fostering DevOps maturity and a strong sense of ownership

Country

India

City

Bengaluru

Industry

Information Technology & Services

Skill

Linux System Administration, Python Scripting, Cloud Infrastructure (AWS), Kubernetes, Terraform, PCRF, Diameter, Linux, MongoDB, MySQL, Zabbix, SNMP, VMware, Shell Scripting, SGSN, Gx, 3G, LTE, 2G, System Deployment

Experience

Zoom

Infrastructure and Data Systems Engineering Manager

Zoom

LinkedIn
2026-4 - Present · 6 mos

Bengaluru

Zoom

Staff Engineer

Zoom

LinkedIn
2023-11 - 2026-3 · 2 yrs 5 mos

Bengaluru

Zoom

Technical Lead - SRE

Zoom

LinkedIn
2022-8 - 2023-10 · 1 yr 3 mos

Bangalore Urban

phData

DevOps Manager

phData

LinkedIn
2020-7 - 2022-7 · 2 yrs 1 mo

Bengaluru, Karnataka, India

phData

Lead DevOps Engineer

phData

LinkedIn
2018-11 - 2020-6 · 1 yr 8 mos

Bengaluru, Karnataka, India

- Responsible for maintaining 99.99% SLA of the Enterprise Application. - Leading a team of DevOps and Sr. DevOps Engineers. - Developing and maintaining automated CI/CD pipelines for code deployment using Jenkins. - Migrating On-premises Hadoop Ecosystem to AWS Public Cloud. - Helping customers secure their cloud and On-premises infrastructure ensuring high availability, fault tolerance and disaster recovery. - Deploying and managing AWS Infrastructure using CloudFormation to provide one-click deployment. - Handling issues related to Load, Network, Memory, Disk etc in the servers. - Orchestrated Docker container cluster using Kubernetes. - Maintaining Git workflows for version control (Source Code Management). - Provisioning servers and deployed features using Ansible. - Extensive use of AWS Infrastructure to host the Enterprise Application. - Use of AWS Services like EC2, VPC, S3, ELB, DynamoDB, ECS, IAM, Cloudformation, Code Pipeline, EKS, EMR, Route 53. - Building and maintaining automation framework needed for spawning Hadoop ecosystem, AWS environments and supporting stacks for production and pre-production workloads. - Implementing best practices for clients on Hadoop Ecosystem services and troubleshooting technical & operational issues. - Managing customers YARN resource pools and Impala Dynamic Resource pools. - Helping customers in performance tuning of Hadoop Ecosystems. - Adhering to security standards with respect to SOC, CGPA, ISO27001 and HIPAA compliance and participating in the internal audits. - Creating customized and automated smoke tests for multiple customers. - Using Pager Duty for Incident Management to send notification via SMS, email, phone, on-call escalations, etc. - Tracking multiple issues and tasks with JIRA and Service Now tickets. - Maintaining user documentation for internal and external customers, to a high standard.

InMobi Advertising

Senior Engineer - Production & Infrastructure Engineering

InMobi Advertising

LinkedIn
2017-11 - 2018-11 · 1 yr 1 mo

Bengaluru Area, India

- Managed 500+ Linux Servers on production with different DBs deployed. - Installed and deployed VMs from benchmark to production. - Analyzed database trends and growth for effective and efficient capacity planning. - Involved in performance tuning and database system optimization. - Worked on different replication topology. - Experience in SQL and No-SQL databases and storage systems such as HDFS, S3, Block Storage. - Automated database installation, configuration and replication set up via Puppet. - Maintained standards across different platforms and automated day-to-day activities using Shell scripting.

Cisco

Lead Engineer

Cisco

LinkedIn
2016-5 - 2017-11 · 1 yr 7 mos

Bengaluru Area, India

- Handled 70+ global clients using MongoDB and PCRF. - Set up clusters for clients and internal teams. - Involved in design and performance optimization of MongoDB. - Administrated MongoDB servers; Health Check of Database Servers; Setup Replica set and Sharding environment. - Prepared user documentation for migration, upgrades/backup and recovery based on requirements. - Query optimization for both SQL and No-SQL DBMS. - Log file maintenance and regular check-up scripts deployed at customer environments.

Cisco

Senior Engineer

Cisco

LinkedIn
2014-6 - 2016-4 · 1 yr 11 mos

Bengaluru, Karnataka, India

Aricent

Network Engineer

Aricent

LinkedIn
2011-9 - 2014-5 · 2 yrs 9 mos

Gurgaon, India

- Worked as a Backbone engineer for CISCO PCRF TAC. - Managed and built Linux servers for Airtel to manage STP/MNP software. - Worked closely with the BroadHop Deployment Engineers and BroadHop Development Engineering teams. - Alert monitoring, system health check and day-to-day maintenance activities. - Worked on QNS/PCRF, Diameter, RADIUS, Load Balancers, SNMP, Zabbix, VMWare, MongoDB, MySQL.

Aricent

Graduate Engineering Trainee

Aricent

LinkedIn
2010-12 - 2011-8 · 9 mos

New Delhi Area, India

- Worked as a ‘Level 1 Support Engineer’ for TEKELEC STP(Signaling Transfer Protocol) for PAN India Bharti Airtel MNP Project. Worked on SS7 layer Protocol.

Education

Shobhit University

Shobhit University

LinkedIn

Electronics & Communications Engineering

2006 - 2010 · 4 yrs

Uttar Pradesh Technical University

Ankit Aggarwal's Contact Information

Email

******@***.com

Phone

(**) *** ****

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