Anka Fayiz Athalla

- Lead end to end industrial catering operations across multiple kitchen sites with a large operational workforce - Oversee multi shift meal services ensuring on time delivery, food safety, and operational consistency - Manage and optimize operational costs including food cost, labor, fuel, and transportation logistics - Monitor performance against budget targets and drive cost efficiency through data analysis - Directly manage and develop operational teams across multiple locations, overseeing manpower planning and shift scheduling - Develop and implement daily reporting, cost tracking, and performance monitoring systems - Drive continuous process improvement to enhance service quality and operational output

- Handle 30 Outlets - Reporting directly to Superior. - Lead the team to exceeding operational targets, through ensuring a consistency of operation, product delivery, customer service and approach. - Achieving Site budgeted or forecasted Profit targets through ensuring all direct costs are managed effectively. - Develop and improve existing levels of service and create standards that deliver a quality customer experience every time, whilst managing standards and feedback accordingly. - Lead the team and create a “will do” culture to the business, creating energy and focus for people to achieve outstanding results.

- Maintained inventory records by tracking all incoming and outgoing materials and products. - Monitored inventory levels and placed orders as needed to ensure that supplies were always up to date. - Inspected goods for quality and accuracy before putting them into storage. - Followed established safety guidelines to guarantee products were properly stored and handled. - Updated inventory databases and reported any discrepancies or changes to management.

- Implemented and maintained quality control standards, processes, and procedures. - Ensured quality of incoming materials and outgoing products. - Inspected finished products for compliance of specifications. - Coordinated with various departments to resolve quality-related problems. - Developed and implemented QC/QA systems and procedures to meet safety, quality, and customer service standards. - Ensured that all day-to-day QC operations were following process and system protocols. - Quickly identified and reported any quality issues, leading to improved production processes.

- As a Business Owner, I am responsible for the overall strategic direction, management, and growth of Omufood - Develop and execute a comprehensive business strategy that aligns with the company's mission and objectives - Identify opportunities for growth and expansion while mitigating risks, Build and lead a high-performing team - Oversee day-to-day business operations

- Developed and maintained a comprehensive database of potential customers - Implemented a new customer outreach program - Utilized social media platforms to amplify brand messaging - Assisted with the creation and execution of marketing plans - Assisted with market research and competitive analysis

- Responsible for the overall strategic direction, management, and growth of Hi-Clean - Develop and execute a comprehensive business strategy that aligns with the company's mission and objectives - Identify opportunities for growth and expansion while mitigating risks - Build and lead a high-performing team - Oversee day-to-day business operations