Anjum Sheriff, ACC-ICF

HR Lead for ATCI North America- North East & Canada Market Units. In my role I am a HR Coach to the business & HR teams that are diverse, large and multi generational teams all collaborating to craft growth, impact, experience & build an Inspired workforce of the future!.

Accountable to bring in Client Centricity, Culture & Connectedness as the HR Lead for Accenture Operations accountable for 3 locations across India & Sri Lanka for a headcount span of 40K. In my role I provide client centric HR leadership to large and complex teams. Instrumental to set the HR Talent strategy and work across the business team & larger HR organization deliver value added HR solutions and services . • Responsible for Talent Management, Development, Engagement & Talent Refresh actions. • Customized engagement programs that will sustain employee engagement and maximize retention • Monitor and Evaluate HR trends highlighting implications for the business & our clients • Leading the way on re-invigorating the Culture of Respect, Connectedness & Compassion in a virtual environment that will improve the experience for our talent. • Significant contributions as these were first time in AO: Succession Planning, Diversity, Emerging Leaders Program & Workday. • Being a Leadership Coach to the business & nurturing our HR Talent

As the Global HR Service Delivery Lead for Global Careers Program ( GCP) was instrumental in aligning initiatives & programs to business drivers influencing Talent Acquisition , Management, Development , Engagement , Total Rewards & new country set up developing a thriving culture & ensuring growth in the respective business lines. Accountable for ~11k employees headcount in 37 countries & a 50 member team globally. I also had a great opportunity to contribute & set up the Global HR Chatbot Strategy space too & bringing this to life across markets.

As the Global HR Business Partner for APAC Digital Delivery - instrumental in structuring the Digital HR space, pivoting to the NEW with Digital Skills. The focus areas pertained to establishing processes & enabling achieve business outcomes at an APAC level. Differentiating interventions :- bringing to life Digital Careers for Digital Delivery , creating a thriving Digital culture & employee experience , ensuring Talent imperatives ( includes Succession Planning ) are met at a country level and implementing the Performance Achievement culture . It also involved building key business practices by close partnering with Business leads & ensuring HR investment is seamless across APAC.

Was associated with the AMC Capability Network group as well as the Resource Pool S/D (Supply / Demand) Interlock Manager- Global Groups for 1.5 years bringing in the transformation journey across 8 countries in the Talent Supply Chain area & ensuring Business metrics are achieved .

Accountable to manage the Talent on Bench across the entire lifecycle of Talent Management , Engagement , Developing their skills & ultimately staffing them on chargeable assignments . It was imperative to also maintain a standard bench rate.

Scheduling lead for Global Careers Program , India Delivery Centre - Technology

•Been responsible to partner with business for a 45% growth rate in 9 months. •Identifying strategies to source talent for niche areas. •High level of involvement in Inducting & integrating Resources. •Ensure all India wide Initiatives and processes are implemented seamlessly •Creating a new vertical & seamlessly ensuring the roll out of People Advocacy programs. •Have been successful in conceptualizing & implementing the Reward & Recognition Programs and initiating first time recognition events at a location & vertical level. •Conceptualize, Organize & impart customized Training Programmes for various Account Groups that had an impact on Productivity/ Processes. • Highlight key attrition analysis data to Leadership for effective management and reduction in attrition. • Build quality and sustainable relationships with key stakeholders; thus providing appropriate HR solutions to Business. • Ensure employee engagement through GPTW (Great Places To Work) & Diversity initiatives. •Additionally responsible for HR Team Management, Statutory & Audit Compliance

Responsible for leading the Chennai Delivery Centre for 8 months & then went to focus on specific Industries across Products, Finacial Services, Communication & High Tech, AVANADE, Internal Groups across the entire end to end lifecycle .

Training & Development : - Conceptualized and designed the end to end Training Process. - Handled the content design on soft skill Training Modules. - Organized & sourced the “Best Trainers” for soft skill & behavioral training. -Instrumental in creating a System Database in Airtel & administering & implementing the “Training Calendar” methodically. - Analyzed “Feedback” from training and used it as one of the tools to measure Effectiveness. - Designed a “Development Chart” for every employee across levels. - Key Associate in organizing and supporting senior management to undertake higher education. - Provided support to new trainees through ongoing reviews, observation & feedback. Significant Training Programs: 1.“Leadership Development Programs” covered across all levels that brought about complete alignment. . 2.“Train the Trainer” Program for an identified focus group. ** Feedback received from trainees for the above had the highest ratings. Induction -Conceptualized, designed, structured and implemented a comprehensive Induction process for all New Joinees.

Performance Management System: -Ensured adherence to Process within the System. -Designed the Appraisal Form & Appraisal Guide (1st time implemented in the organization). -Created a structured & accurate Database. -Supported & monitored Ongoing Reviews & Feedback on Employees Performance. Competency Mapping: -Played a key role in developing the Competency model. -Designed & Implemented Behavioral Interviews in alignment with the Model -Analyzed & suggested improvements in the Process. Induction Process – a 3-Tier Program spread over a span of 1 year. - Designed, Organized & successfully carried out the Induction for 61 Graduate & Management Trainees - Formulated the Reviews in a unique manner for all Trainees as a part of the Second Phase of the Induction. Training: -Prepared a Training Directory of all Trainers. -Organized small 3 day workshops on Role Definition for all “HR Personnel” in CG. New Initiatives -PCMM (People Capability Maturity Model) – Developed & Implemented the Discovery Phase in PCMM for the First Time in a Manufacturing set up. -Presented a paper and was adjudged “Best Presenter” amongst 61 participants -360-Degree Feedback – Undertook a research & presented a Paper. -Won the “Best Presenters” award for two consecutive times. Performance Milestones: 1.Adjudged as “Best Presenter” in back to back forums. 2.A Consistent & Significant Performer. 3.Involved as a key contributor in New Initiatives. 4.Creation of Systems.