Anju Sharma (アンジュ・シャルマ)

Partnered with business owners to restructure leadership frameworks, preparing senior managers to handle rapid business growth while maintaining employee satisfaction and organizational alignment. Conducted in-depth audits of HR policies and practices, ensuring compliance with labor laws and optimizing resource allocation for long-term sustainability. Implemented hybrid operational models that maximized efficiency and reduced costs, focusing on integrating performance-driven incentive systems. Aligned departmental goals with organizational objectives, facilitating seamless collaboration across leadership tiers and minimizing disruption during transitions. Delivered workforce retention strategies that reduced turnover by 30% through targeted engagement programs, fostering transparent communication between employees and leadership. Developed a leadership coaching framework for senior executives to manage cash flow, operations, and workforce growth concurrently, enabling rapid yet sustainable scaling. Introduced neutral incentive structures, creating mutual benefits for founders and employees and cultivating a cohesive organizational culture. Enhanced organizational capacity to manage sudden inflows of capital and workload, providing strategic direction to founders and department heads on resource optimization.

Have been doing : Entire End to End HR Solutions for start up, including business development in some companies Career Counseling, Pre-wedding Counseling, Content writing, optimisation-managing difficult employees for companies, lot of social work in various areas like women empowerment, teaching and projects on environment safety, coaching etc. Survival and growth Strategy during turbulent times , mediator between Employer and Employees post covid pandemic.

Served as single authority on behalf of the bank via management of East India, further developing industry relationships by liaising with law enforcement agencies and municipal authorities on diverse security issues, whilst interfacing with government and statutory bodies. Promoted and enforced strict adherence to labour regulatory requirements and Contract Labour Regulation and Abolition (CLRA) registrations for non-employed workers throughout region. Managed risk through health and safety (H&S) practices and procedures and overseeing workplace safety risk and hazards policies. Researched, formulated, implemented and enforced all relevant policies and procedures. Minimised injury by instituting a range of action plans covering emergency, incident and public health preparedness and response action plans. Heightened workplace safety and mitigated loss via implementation of whistle-blower protection methodologies and introducing theft and prevention approaches.  Yielded cost savings of up to Rs 70 Lacs on recurring and maintenance expenses by resolving and closing 15+ cases in Kolkata, Guwahati and Bhubaneswar, some over 10 years old, including property cases and labour issues.  Resolved overdue internal and external union issues by gaining insight into individuals’ character and applying correct behaviour while conducting investigations and interviews and taking confessions.  Cultivated a safe working environment for 15k+ employees by conducting incident investigations, promoting violence protection and applying safety auditing techniques.

Relieved tensions during tumultuous times by formulating policies that were economically favourable and in compliance with various state laws. Administered compensation and benefits (C&B), ensuring employees benefited from contributions to the company. Managed ER through performance management, OD, provisioning support and motivation and encouraging the exchange of vital information. Increased workplace safety by formulating and implementing safety and wellness policies. Accelerated resolve of complaints and issues by deploying conflict management approaches, including dispute, complaint and grievance resolution techniques. Developed and maintained relationships with govt labour bodies, regulatory bodies, industry influencers, trade unions and federations. Ensured bank remained compliant with current labour laws and regulations, whilst eliminating unfair practices, unionising labour and guiding the dissolve of payroll problems . Governed people management activities and ER issues effecting 7k+ non-union employees across India, four unions, 60+ unionised (Delhi) and 300+ (India) staff, resulting in a boost in performance. Investigated, analysed and closed a variety of internal fraud at group and individual levels, closing all with appropriate disciplinary actions, further minimising risk. Leveraged the Employee Assistance Programme to resolve a spectrum of workplace and personal issues by working with colleagues, management and sometimes individuals’ friends and families. Slashed turnover rates by instituting employee retention approaches, workplace flexibility, diffusing retaliations, strikes, boycotts and stoppages and formulating subsequent action plans. Represented company as employer, closing overdue union issues outside of court related to pensions, discipline and employee-employer litigation. Investigated internal fraud and recorded confessions during meetings utilising ability to communicate with diverse people and apply psychological techniques.

Aligned operations with current and relevant equal employment opportunities (EEOs) labour laws by interpreting and implementing existing and updated information. Improved employee relations by researching and analysing trends and recommending appropriate and creative resolutions and changes, resulting in mutual trust and co-operation. Accelerated closing of complaints and grievances by assisting the Head of ER (India) with investigative processes. Reshaped C&B methodologies by introducing pay practices, policies, approaches and systems, complying with Minimum and Payment Wages Acts, administering leave and overtime and resolving related issues. Ensured bank remained competitive and in compliance via remuneration data analysis and recommending approaches to, including, but not limited to, disability, ethnicity, gender, language and race, driving cultural awareness and respect.  Minimised labour costs by developing de-litigation strategies in relation to ER cases based on research and consulting with advisors.  Transformed Employee Stock Ownership Plan (ESOP) into a successful employee benefit plan through direct oversight (four years) by encouraging non-productive employees to take part in union activities.  Represented company as labour authority liaison, lending expertise and support during site visits, inspections and court appearances.

Commenced my career in a reputed travel agency, accredited by International Air Transport Association (IATA) and several national and international travel associations. I was responsible for handling corporate clients, acquiring new clients, monitoring competitors' activity, maintaining competitive rates and ensuring business development. I was involved in ensuring accurate processing of bookings & reservations and maintaining compliance with the assigned laws and travel business legislation.

Student of Botany(Hons) Very Active involvment in CSR activity -Team Leader -NSS