Anjana Teena

Lead Application Support Analyst @ Government of Alberta

About

I am an aspiring IT professional with over 3 years of experience in Quality Assurance and manual testing; in both Web-based/Mobile and client-server applications. Experienced with STLC including traditional Waterfall and Agile/Scrum methodologies. As a professional QA tester, my expertise is in writing test cases based on the requirements and have a proven track record in executing them to identify defects and enhance the quality of the product. Moreover, I love to work in fast paced environment to challenge my boundaries of strength. I am very adaptable and a quick learner, eager to sharpen my knowledge in the field of testing. Strong ability to work independently or as a part of a team are my other interpersonal skills. I have completed Post Graduate Diploma in Health Informatics Technology from Centennial College, Toronto.

Country

Canada

City

Edmonton

Industry

Information Technology & Services

Skill

Software Testing, Automated Software Testing, Selenium WebDriver, HP QuickTest Professional (QTP), HP ALM, HTML5, CSS3, JavaUI, Javascript, Bootstrap, Defect Tracking, System Testing, Test Automation, Test Strategy, Functional Testing, Scrum, Data Migration, SQL, Traceability, Testing Process

Experience

Lead Application Support Analyst

Government of Alberta

2022-2 - Present · 4 yrs 8 mos

Edmonton, Alberta, Canada

Financial Advisor

World Financial Group (WFG)

2021-1 - 2021-10 · 10 mos

Toronto, Ontario, Canada

Junior IT Analyst

NPower Canada

2020-5 - 2020-9 · 5 mos

Toronto, Ontario, Canada

• Assemble computer components based on customer requirements • Install, configure, and troubleshoot: hardware components • Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems • Networking basics: IPv6, network topologies, installing wireless and SOHO networks Security/forensics • Mobile device installation/configuration: Laptops, smartphones, tablets • Basics of virtualization, desktop imaging and deployment • Network services and Cloud Computing • Implementing preventive maintenance measures on workstations • Customer support • ServiceNow Foundations Training

Operations Staff

Centennial College Student Association Inc.

2016-9 - 2018-4 · 1 yr 8 mos

Toronto, Ontario, Canada

. Assisted students and faculty with completing registration and enrollment forms using spreadsheets and Excel software . Planned and coordinated logistics and materials for board meetings, committee meetings and staff events . Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Software Test Associate

2013-8 - 2016-8 · 3 yrs 1 mo

India

Projects: 1. IB Migration[ Functional Testing and Database upgrade] 2. VFS Global[Functional Testing, SIT and CR] . Designed and developed test plans, traceability matrices and test cases. . A part of test documentation process including test strategy, test plan, test case and defect reporting. . Analyzed customer requirements; prepared test scenarios and test cases for application characteristics. . Reran test scripts after deployment of new build for each application. Thereby identified errors and manipulated script for customization of the testing process. . Created and maintained Automated Scripts using HP QTP. . Managed end-to-end CR and test delivery. • Tracked execution results; prepared test execution report. . Verification of Data Migration using SQL queries. • Documented application defects using bug-tracking system. Reported defects involving program functionality, output, online screen, and content. • Analyzed customer requirements; prepared test cases for application characteristics. • Used HP ALM to: Identify defects. Implement defect reporting and defect tracking. • Participated in smoke, functional, ad-hoc, integration, regression, and system testing. • Interacted with developers and business analysts regarding requirements, test scenarios, and defects. • Worked in a highly dynamic, agile environment. Participated in scrum and sprint meetings. • Attended requirement-gathering sessions with business analysts and the business unit. • Reviewed high-level test scenarios and test cases for project releases.