Anita Bodnar

• Leading a team of 70 international AP accountants • Overseeing end-to-end procure-to-pay processes • Driving performance management and root cause analysis • Ensuring SOX compliance and audit readiness • Coaching and mentoring team members across multiple regions • Global transition to India and China • Stakeholder engagement and communication • AP restructuring from country-based to process-based setup

• Managed daily activities of a 20-member AP team • Conducted weekly 1:1 meeting and KPI reviews • Led process improvement and standardization initiatives • Resolved complex supplier disputes and AP reporting issues • Addressed and resolved internal personnel matters • Process standardization

• Handled global payments via CITI and BNP platforms • Supported month-end closings and financial compliance (SOX) • Managed transitions from EMEA sites to SSC operations • Reviewed, processed, and reconciled AP transactions • Supported SAP and Oracle systems under US GAAP • Involved in closing processes and reporting activities

Developed processes and provided support for the Project Managers. • Order Management for both internal and external suppliers. • Process and extended validation of invoices. • Professional management of administrative tasks. • Communicate internally and directly with myclients. • Prepare and develop reports. • Procurement of hardware, PSTN, ethernet and leased lines. • Manage customer escalation and complaints. • Work directly with Service Delivery Managers. • Formed a strong relationships with the Customer. • Prepared and delivered small and medium projects, planned and delivered network solutions. • Obtained a good understanding of different options for different type of internet, voice and VoIP solutions. • Experienced with WAN and LAN orders for UK and resort sites (PSTN, EFM, Ethernet lines and network equipments) • Highly experienced with eBEST and SAP (invoicing). • Worked within an ITIL environment. • Worked closely with change management, first and second line support teams to deliver services and mitigate incident impacts. • Cost and stock management. • Created purchase orders. • Delivered standard and non standard IT solutions to provide a cost efficient service to the customer. • Managed the delivery of service from delivery units and other direct service suppliers. • Improved the service delivery consistently in time, quality and costs. • Demand management and request fulfillment.

Support the Service Line Manager & the whole Service organization – full financial mgmt. (3 bill. HUF p.a.): accruals, invoicing, forecasting, CAPEX planning, IPF, BuB – creating offers, business cases, service agreements & contracts, negotiations with customers – creating and maintaining service catalogue and portfolio, management reports & presentations – regular deputy of the SL manager (at Executive Boards, too), Manager on Duty for whole ITSH – resource and people-management; internal IT SPOC, responsible for local roll outs – participation in strategy development (on company- and service line-level, too) – introduced developer team with business analyst function to drive and enable automation – build up international Business Operations team for other countries/subsidiaries globally – transition and implementation of new business & internal restructurings Areas of expertise: • Business thinking & understanding • Service management • Customer Management skills • “make-it-happen” mindset • Invoicing • Forecasting • Support the Service Line Manager & the whole Service organization (300+ FTEs) • Full financial mgmt. (3 bill. HUF p.a.): accruals, invoicing, forecasting, CAPEX planning, IPF, BuB • Creating offers, business cases, service agreements & contracts, negotiations with customers • Maintaining service catalogue and portfolio, management reports & presentations As a Financial Manager,I am responsible for: • all areas relating to accounting functions and financial reporting. • Responsible for the daily,weekly,and monthly accounting tasks and activities. • Must meet tight deadlines,and a multitude of accounting activities,including ledger preparation and financial reporting. • Playing a critical role in coordinating various accounting functions with the Accounts Payable/Payroll Manager in the preparation of financial reports.

Change management, network service and equipment changes, remote reconfiguration, pricing. Taking total responsibility for Change requests. Formal case management, single point of contact capability. Being accountable for both commercial and technical issues. Following of formal procedures. Planning, monitoring, controlling and reporting at all stages in the process life cycle. Completion of Contract Amendment Forms (CAF), right first time, keeping to service level agreements (SLA). Key Skills Gained: - Cisco LAN/WAN/SIS knowledge, pricing tools, designer tools, Fixed/Flex and point to point services - Microsoft Sharepoint, XML Contract Amendment Form tool, pricing tools (Beat, Pricing manual), Expedio (BMC Remedy). - Devolved Authority in Convergent Solutions. Technical Sales & Operational Technical Support of managed IP products. Technical capabilities in Cisco & Nortel environments – Cisco & Nortel accredited for Voice and/or Data. Financial and Commercial Awareness. Special Care Customers:Arnold Clark, Hewlet Packard Awards: > Loyalty Award - 3 and 5 years with British Telecom.