Anil Pal

Coordinating end-to-end parts logistics for UK & Europe operations, ensuring same-day and next-day deliveries in line with SLA requirements. Working closely with 3PL logistics partners to monitor shipment status and proactively resolve delays. Handle customer and internal escalations, providing timely updates and resolutions to minimize service impact. Preparing and publish daily operational reports for next-day shipments, PUDO deliveries. Managing faulty part upliftments from customer sites. Creating IRIS tickets for vendor delays and follow up until delivery. Coordinating inbound parts with 3PL logistics teams to maintain optimal inventory levels. Collaborate with parts planners and buyers to control backorders and prevent SLA breaches. Support Return Material Authorization (RMA) processes and ensure accurate documentation. I am working as a key liaison between field teams, logistics partners, vendors, and internal stakeholders to ensure smooth operation