Ani Kashi

• Part of Financial Crimes Response team working on Pega based Fraud Investigation and Management applications, especially in charge of system integrations for all upstream, downstream and reporting requirements • Share Product vision, roadmap milestones, objectives, updates and improvement to the overall connections between different systems and establish new ones • Product backlog management, grooming and refinement, Features, Epics and User story creation with Acceptance criteria and Definition of Done • Bring Architecture, SMEs, business consultants, solution engineers, RTEs, Product owners together to brainstorm a solution and discuss requirement intricacies • Coordinate the development teams, UI/UX, QA testers to test the integration solutions designed while making sure the data is sent or received as per use cases • Worked on integration methodologies such as Batch (ETL), FTP, xml messages, MQs, APIs (request/payload/response), Kafka data streaming (Publish/Consume Topics), Direct DB connect etc., • Build, groom, prioritize product backlog, including Epics and user story creation with refinement and clear Acceptance criteria and Definition of Done

• Part of Contact Center Transformation for Banking operations and value streams working on Salesforce, Amazon connect, Virtual assistant chatbots • Lead the Product planning, building roadmap, features, updates and constant improvement to the overall product • Build, groom, prioritize product backlog, including EPIC and user story creation with refinement and clear Acceptance criteria and Definition of Done

• Part of ESDC IT team overseeing in Phase 3 Old Age Schemes, EI and CPP programs for Canadians, building on the interface meant for employees to help users manage their benefits • Organize meetings with business clients, SMEs & department heads to gather, elicit, analyze, document and validate stakeholder requirements and user stories backlog • Single point of contact for development teams, UI/UX, QA testers, consultants and business for overall designs, configuration changes, and testing solutions

• Part of Online Business Banking IT Projects support in department for Treasury and Payment Services supporting all Payments & transactions systems within BMO • Organize meetings with business clients, SMEs & department heads to gather, elicit, analyze, document and validate stakeholder requirements and user stories • Single point of contact for development teams, UI/UX, QA testers, consultants and business for overall designs, configuration changes, and testing solutions • Preparing training materials, test cases & conducting presentations for the business and respective users to better understand the systems and its dependencies • Perform Functional tests, System Integration testing (SIT), Regressions, Sanity testing, End to End and provide overall UAT testing support to business • Gathering Project t-shirt sizing estimates from different internal or external teams involved in the Projects and preparing the estimation deck for business review, and assisting the management in making important decisions

• Part of Banking Capital Markets Advisory Technology group supporting Productivity tools in Microsoft O365 workspaces for BCMA clients across the Globe • Worked on Symphony platform to enable WhatsApp, WeChat & SMS applications for Bankers to use a secure, compliance and monitored apps for communications • Conduct workshops and seminars with clients to gather, elicit, analyze, document and validate business & stakeholder requirements for Product enhancements • Analyzing current Product performance, redesigning it for efficiency, constantly looking for improvements and implementing it for business • Developing and Managing Product definition, product strategy, vision and roadmap and motivating the team to follow the objectives • Prioritization and trade-offs between UX, impact to business, product performance and post implementation support • Creating Epics, User stories, Tasks, Improvements items and managing the Product backlog for all sprints, and prioritizing the sprints • Perform QA testing, System Integration testing (SIT), Regression, Sanity testing, End to End and UAT testing support. • Serving as a liaison between the BCMA business and development team, and staying accessible to answer queries during development phase

• Part of Technology & Operations to support Workflow Management Applications for Credit Commercial & Lending Operations clients • Conduct meetings, conferences and workshops with clients to gather, elicit, analyze, document and validate business & stakeholder requirements and transform them into system requirements, functional specification and Use case models • Provide requirements walkthrough to internal stakeholders (Developers, QA and implementation team) understand system requirements & document the same. • Collaborating with team leads to determine Product development cycles while managing release plans, budget, scope & schedule • Produce functional specifications, wireframes and work breakdowns to document requirements for development. • Create Epics and User Stories with acceptance & definition of done criteria. • Plan and prioritize user stories, groom & manage the product backlogs. Tracking progress, creating work estimates and producing status reports. • Perform Functional, System Integration testing (SIT), Regression, Sanity testing, End to End and UAT testing support. • Design mockups, process map/sequence diagrams and workflow diagrams. • Participated in design discussion of layered Architecture having underlying database at the bottom and Oscripts, Angular, CSS, Java, HTML on top. • Worked on integrating of APIs to & from LoanIQ, TPS and Livelink for seamless integration and data transfer between systems in real time. • Proactively identifies risks and issues and proposes solutions to remove barriers.

• Engaging Business & IT Leaders to, elicit, analyze and validate business requirements and plan deployable solutions to meet business needs • Preparing Epics, user stories, business cases, perform Gap analysis to improvise current business processes • Organize daily stand up meetings to discuss issues, road blocks and generate reports on current progress • Collaborating with UI/UX teams to drive requirements through the design phase, help design and develop mockups and wireframes to define product features • Coordinated user Acceptance Testing (UAT) of developed functionalities • Providing product demos, conduct train-the-trainer sessions upon delivering software products to customers • Efficiently creating detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans

• Work closely with development team and internal stakeholders to elicit, analyze & document business requirements and transform them to system requirements • Provide requirements walkthrough to internal stakeholders (Developers, QA and implementation team) • Participated process modelling, data mapping and design sessions with dev teams • Create Epics and user stories with acceptance and done criteria. Plan and prioritize user stories within and manage product backlog. • Mitigated defects by 20% by developing metrics to determine inefficiencies and areas of improvement across systems • Conduct daily stand-up meetings to resolve issues, address changes and report on progress. Support customers during UAT sessions • Proactively identifies risks and issues and proposes solutions to remove barriers. • Increased user adoption of system by creatively preparing detailed training manuals and conducted user training

• Worked in agile environment and participating in daily stand-up meetings • Designed and implemented a streamlined process for capturing business requirements to efficiently track and monitor solutions developed are in line with requirements • Redesigned the On-boarding process for CRM that resulted in accurate tracking of active accounts and their associated revenues • Designed and implemented an efficient case management process to resolve production and data cleanup issues reducing the case resolution time to 24 hours • Documented detailed user stories including business rules and functional requirements

• Created business & functional requirements documents though JAD sessions, focused group discussions • Facilitated and conducted functional and user acceptance testing • Effectively organized and implemented a integration project which involved d migration of client data from legacy systems over to CRM within a short timeline • Evaluated the functionality of existing system processes to assess opportunities for improving workflow and increasing efficiency