Ani Baghumyan

Human Resources Specialist @ Adana Complex

About

With extensive experience in customer service, I have cultivated advanced skills in communication, adaptability, and problem-solving. In transitioning to HR, my objective is to empower individuals to unlock their full potential, with a firm belief that high-performing teams are built on trust, effective communication, and employee well-being. I am eager to contribute my resources and energy to the organization’s growth, while consistently refining my skills and expanding my expertise to drive success.

Country

Armenia

City

Yerevan

Industry

Insurance

Skill

Office Administration, Recruiting, Human Resources (HR), Stress Management, Administration, Research Skills, Teamwork, Emphaty, Written Communication, Conflict Management, Customer Experience, Interpersonal Skills, Communication, Customer Service, Organization Skills, Time Management, Conflict Resolution, Interpersonal Communication, Self-confidence

Experience

Human Resources Specialist

Adana Complex

2025-10 - Present · 1 yr

Office Manager

Ardis Distribution

2025-4 - 2025-10 · 7 mos

Sales Office Manager

LIGA INSURANCE

2017-9 - 2024-10 · 7 yrs 2 mos

Customer service Encluding new customers Building strong realetionship with clients Problem solving and conflict management Training new team members Upselling or guiding customers Conclusion and revision of contracts

Sales And Service Specialist

Team Telecom Armenia

2015-11 - 2017-7 · 1 yr 9 mos

Ensuring quality and high-quality customer service Carrying out upsellings of services and products Indentifying customers requirements Training customers on products/services Resolving cutomers complains Maintaing customer records in CRM system