
bbs angetta benman
technical analyst
About
Skilled and dedicated professional prepared to excel and contribute to organizational objectives utilizing my strengths in business administration, management, and information technology.
united states
detroit
management consulting
troubleshooting, software documentation, access, process improvement, training, healthcare information technology, customer service, active directory, technical support, lotus notes, information technology, visio, management, windows xp, networking, disaster recovery, data analysis, hipaa, windows 7, team building, leadership, microsoft office, windows, ehr, citrix, help desk support, itil, business analysis, it management, strategic planning, business process improvement, html, microsoft sql server, research, teamwork, software installation, cerner, employee training, coaching, hardware, security, employee relations, outlook, erp, emr, call centers, healthcare, program management, sales
Experience

corporate sales trainer
turner enterprises, inc.
Executed strategic and tactical marketing plans for Fortune 500 clients. Provided business development services that increase response rates, reduce customer defection, and increase client profitability. Oversaw operational development and restructuring. Increased organization expansion through successful recruiting and leadership development of direct hires. Developed innovative marketing techniques with clients. Prepared Seminars and Workshops to Account Managers and Representatives

system analyst
trinity health (hq michigan)

business analyst
compuware

client technical analyst
adp

senior technical support
national techteam

technology engineering support associate
ascension
* Provide networking/desktop support, perform mainframe and account maintenance for all of * Ascension health locations (500+ locations including clinics, surgery centers, etc). Troubleshoot * medical applications such as Cerner, Meditech, AS400, and a plethora of other medical applications * Earned commendations for teamwork, flexibility and work excellence in providing IT support. * Handled technical troubleshooting within an enterprise environment, including system crashes, * slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the * timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.

technical analyst
domino's pizza
What's behind one of the world's top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino's to be the best pizza company in every neighborhood.And, we're having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we're dedicated to our customers and focused on making great pizza and more in approximately 13,000 stores in 75 markets around the world. A lot has happened since Domino's was founded in 1960, but the best part is that the brand is just getting started.
Education
wayne state university
business administration
bbs angetta benman's Contact Information
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