bbs angetta benman

bbs angetta benman

technical analyst

About

Skilled and dedicated professional prepared to excel and contribute to organizational objectives utilizing my strengths in business administration, management, and information technology.

Country

united states

City

detroit

Industry

management consulting

Skill

troubleshooting, software documentation, access, process improvement, training, healthcare information technology, customer service, active directory, technical support, lotus notes, information technology, visio, management, windows xp, networking, disaster recovery, data analysis, hipaa, windows 7, team building, leadership, microsoft office, windows, ehr, citrix, help desk support, itil, business analysis, it management, strategic planning, business process improvement, html, microsoft sql server, research, teamwork, software installation, cerner, employee training, coaching, hardware, security, employee relations, outlook, erp, emr, call centers, healthcare, program management, sales

Experience

turner enterprises, inc.

corporate sales trainer

turner enterprises, inc.

2013-7 - 2014-2 · 8 mos

Executed strategic and tactical marketing plans for Fortune 500 clients. Provided business development services that increase response rates, reduce customer defection, and increase client profitability. Oversaw operational development and restructuring. Increased organization expansion through successful recruiting and leadership development of direct hires. Developed innovative marketing techniques with clients. Prepared Seminars and Workshops to Account Managers and Representatives

trinity health (hq michigan)

system analyst

trinity health (hq michigan)

2008-3 - 2009-12 · 1 yr 10 mos
compuware

business analyst

compuware

2006-12 - 2008-12 · 2 yrs 1 mo
adp

client technical analyst

adp

2006-1 - 2006-6 · 6 mos
national techteam

senior technical support

national techteam

2003-5 - 2006-1 · 2 yrs 9 mos
ascension

technology engineering support associate

ascension

2010-10 - 2012-10 · 2 yrs 1 mo

* Provide networking/desktop support, perform mainframe and account maintenance for all of * Ascension health locations (500+ locations including clinics, surgery centers, etc). Troubleshoot * medical applications such as Cerner, Meditech, AS400, and a plethora of other medical applications * Earned commendations for teamwork, flexibility and work excellence in providing IT support. * Handled technical troubleshooting within an enterprise environment, including system crashes, * slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the * timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.

domino's pizza

technical analyst

domino's pizza

2014-2 - Present · 12 yrs 8 mos

What's behind one of the world's top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino's to be the best pizza company in every neighborhood.And, we're having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we're dedicated to our customers and focused on making great pizza and more in approximately 13,000 stores in 75 markets around the world. A lot has happened since Domino's was founded in 1960, but the best part is that the brand is just getting started.

Education

wayne state university

wayne state university

business administration

2007-1 - 2009-1 · 2 yrs 1 mo

bbs angetta benman's Contact Information

Email

******@***.com

Phone

(**) *** ****

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